Customer Service Representative

7 days ago

Oxford, Oxfordshire, United Kingdom Chartwells - Universities Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at Chartwells - Universities. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our customers.

Key Responsibilities
  • Serving Customers: Provide personalized service to customers, ensuring they receive a high-quality experience.
  • Food Service Knowledge: Be knowledgeable about our food service offerings and assist customers with their queries.
  • Brand Representation: Represent Chartwells - Universities and maintain a positive brand image.
  • Cash Handling: Handle cash and operate the cash register with accuracy and efficiency.
  • Food Safety and Hygiene: Comply with Food Handling and Hygiene standards to ensure a safe and healthy environment for customers.
  • Health and Safety: Comply with Health and Safety regulations to ensure a safe working environment.
Requirements
  • Passion for Service: Demonstrate a passion for delivering outstanding service and a commitment to customer satisfaction.
  • Initiative and Decision-Making: Take initiative and make decisions that are right for our customers.
  • Teamwork and Communication: Be an excellent team player with great communication skills.
  • Desire to Succeed: Have a desire to succeed in your role and contribute to the success of our team.
  • Timekeeping and Reliability: Demonstrate exceptional timekeeping and reliability.
  • Safety-First Mindset: Have a safety-first mindset and prioritize the safety of customers and colleagues.
About Chartwells - Universities

Chartwells - Universities is a leading provider of catering and support services to the education sector. We're committed to helping students and staff build strong bodies, sharp minds, and lead long healthy lives. Our team is passionate about delivering exceptional service and creating a positive experience for our customers.

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