Business Portfolio Manager

1 week ago

London, Greater London, United Kingdom Marks and Spencer Full time
About the Role

We are seeking a highly skilled Portfolio Management Specialist to join our team at Marks and Spencer. As a key member of our Portfolio Management function, you will play a critical role in driving the success of our business by ensuring that our portfolios are aligned with our strategic objectives.

Key Responsibilities
  • Agile Portfolio Management
    • Champion and drive Agile Portfolio Management practices and continuous improvement approach, ensuring consistency and standard methodology approaches are used for cost, resource, benefits tracking; delivery metrics and product ways of working (adapting and amending where appropriate for each portfolio)
    • Document, maintain and share standard methodology from across the Portfolios to ensure that each Leadership Area and their team has the ability to reuse the best on offer
  • Portfolio Leadership
    • Develop strong, trusted partnerships with one or more Portfolio Leadership Teams, providing insight and challenge across all areas of Portfolio Management
    • Operate the Portfolio model for the business platform providing standard reports, insightful data and recommendation to the Chief Technology Officer/Chief Product Officer (CTO/CPO) to drive action and improvements to standard cadence.
  • Supplier Management
    • Matrix lead the Supplier/M&S PMO team to ensure production of standardised, accurate, timely and insightful data that underpins the Portfolio operations and governance processes and reporting with a focus on driving automation of processes and reporting wherever practicable
  • Business Planning
    • Support Op Planning and investment prioritisation processes as defined by the CTO/CPOs and Finance Managers. Understand the strategic direction & transformation themes for the Portfolios and the significance of the initiatives being proposed in order to participate fully in prioritisation
  • Quality Assurance
    • Support the CTO/CPO's and their Portfolio team to assure the quality, accuracy and probability of the business units, with specific focus on the technology change and on-going costs, overall Portfolio do-ability, and benefits realisation (in collaboration with the Finance Manager)
  • Quarterly Planning
    • Actively support the Portfolios during Quarterly Planning including reviewing of dependencies to ensure ownership, and / or identifying areas to include on the CI / Flow backlog
  • Agile Coaching
    • Working with the Agile coaches to operationalise coaching and learning plans as agreed with the Portfolio Management, Heads Of and CTO/CPOs to drive flow through agile ways of working
  • Portfolio Leadership Team
    • Work as part of the portfolio leadership team to set the next quarterly objectives.
  • Review and Improvement
    • Inspect & adapt (PIR) review of quarterly results against quarterly objectives & lessons learned
  • Platform Prioritisation
    • Facilitate platform prioritisation in partnership with Product, Delivery & Engineering to give Partners clear trade-off decisions and clarity on capacity
  • Community of Practice
    • Take an active role in the Community of Practices to develop, share and embed portfolio-level Agile standard methodology across M&S
  • Quality Assurance
    • Provide quality assurance for objectives and ensure teams are supported in following standards in Portfolio areas.
  • Industry Knowledge
    • Keep up to date with industry trends relating to Business Agility, Product and DevOps and maintain an involvement in industry agile communities to continuously bring new methods and ideas to the organisation
Requirements
  • Experience
    • Over 5 years' experience in technology portfolio management practices across multiple areas, including Agile PMO
  • Skills
    • Excellent analytical skills including financial literacy
    • Ability to work in a matrixed management environment & able to use influence, logic and negotiation skills to achieve outcomes and improvements
    • Self-starter who is able to work independently, including driving an agenda of continuous improvements from a broad range of Partners
    • Highly organised and disciplined approach to work where they are able to manage multiple activities at any one point in time
    • Ability to work with a range of third-party suppliers
    • Knowledge, and active interest, in technology trends
    • Experience of delivering change in processes and systems to improve ways of working
    • Proficient in MS Excel, PowerPoint and other reporting tools (e.g. Power BI)
  • Desirable
    • Prior experience working in the Retail Industry
    • Strong expertise implementing agile tooling

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