Business Operations Coordinator

7 days ago

StokeonTrent, Stoke-on-Trent, United Kingdom Acorn by Synergie Full time

Job Summary:

We are seeking a highly organized and efficient Business Operations Coordinator to join our team at Acorn by Synergie. As a key member of our administration team, you will be responsible for providing exceptional support to our operations and ensuring the smooth running of our business.

Key Responsibilities:

  • Telephone Management: Answer incoming calls in a polite and professional manner, redirecting them as necessary.
  • Job Card Management: Create and maintain job cards using our in-house system, ensuring each job's progress is up-to-date.
  • Yard Report Updates: Update the yard report every morning to reflect the current status.
  • Estimate Preparation: Prepare estimates following inbound inspections.
  • Parts Coordination: Work closely with the Parts department to ensure the correct parts are allocated to each job.
  • Accounts Support: Assist the accounts administrator with PO requests, system updates, and filing.
  • Customer Interaction: Request start-up numbers from our customers as needed.
  • General Administration: Perform general administrative tasks and ad hoc duties to support smooth operations.

Requirements:

  • Proficiency in Microsoft Office and general computer literacy.
  • Excellent customer service skills.
  • Previous administrative experience is desirable.
  • Strong organisational skills with the ability to prioritise tasks efficiently and manage varying workloads.

About Us:

Acorn by Synergie is a leading provider of innovative solutions and services. We pride ourselves on taking excellent care of our employees and fostering a forward-thinking work environment. If you are a highly motivated and organized individual who is looking for a challenging and rewarding role, we would love to hear from you.

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