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Facilities Operations Coordinator

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StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
Job Description

Job Title: Facility Helpdesk Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Facility Helpdesk Coordinator to join our team at bet365. As a key member of our facilities team, you will be responsible for providing exceptional support to our facilities and internal departments.

Key Responsibilities:

  • Manage and maintain our Computer-Aided Facilities Management (CAFM) system, ensuring accurate and up-to-date information.
  • Allocate work to relevant teams and provide administrative support as needed.
  • Monitor and respond to all mailboxes, CAFM, and booking systems to support our 24/7 business operation.
  • Support facilities teams with administrative tasks, including managing our fleet of pool vehicles and booking electric charging.
  • Communicate effectively with third-party contractors and suppliers.

Requirements:

  • Excellent computer skills, including Microsoft Office tools (Excel, Outlook, etc.).
  • Strong customer service skills and ability to communicate at all levels.
  • Great team player with a can-do attitude and ability to work independently.
  • Well-organized and skilled in effective time management.
  • Experience with Helpdesk and CAFM systems is desirable.

What We Offer:

As a Facility Helpdesk Coordinator at bet365, you will have the opportunity to work in a dynamic and fast-paced environment, supporting our facilities and internal departments. If you are a highly organized and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting role.