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HR Administrator

2 months ago

Bolton, Bolton, United Kingdom North West Ambulance Service NHS Trust Full time
Job Overview

An exciting opportunity has arisen within the Corporate HR team at North West Ambulance Service NHS Trust for a HR Administrator. This is a full-time role on a permanent basis (37.5 hours per week) and is based at Trust HQ at Ladybridge Hall, Bolton with the option of an agile working approach which includes a mix of home and office working.

Key Responsibilities
  • Act as the first point of contact for HR queries to the Corporate HR team.
  • Support the organisation and delivery of job evaluation panels.
  • Communicate and engage effectively with staff across the organisation.
  • Aid the delivery of a range of Corporate HR projects and activities.
  • Maintain HR documents on the intranet.
Requirements
  • Level 3 qualification in Business Administration or equivalent experience.
  • Confident working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • An interest in working within HR and the People Directorate.
About Us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.

We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Person Specification
  • Qualification and knowledge
    • Level 3 qualification in Business Administration or equivalent experience
    • Confident working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
    • Knowledge of or willingness to acquire knowledge of NHS Agenda for Change Terms and Conditions of Employment
  • Experience
    • Formal minute taking at meetings
  • Skills / competencies
    • Excellent computer and IT skills to enable the production of reports and spreadsheets
    • Good verbal, written and interpersonal skills with the ability to establish rapport with people at all levels and to enable effective communication with senior staff
    • Demonstrates initiative, self motivation, and ability to problem solve
    • Able to work without close supervision
    • Understands the importance of and ability to maintain confidentiality and deal with situations in a sensitive and compassionate manner
    • Possess a positive and flexible attitude to working under pressure within a busy environment
    • Ability to organise and manage a busy workload to meet deadlines, prioritise and have good attention to detail
  • Experience
    • Providing comprehensive administrative support within a complex organisation
    • Use of databases to input, maintain and report on information
    • Delivering high standards of customer service
  • Values and behaviours
    • Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
    • Being at our best – professional and adaptable and takes pride in work
    • Making a difference – act with compassion, kindness and integrity towards everyone