HR Administrator Support Specialist
2 weeks ago
Job Overview
The North West Ambulance Service NHS Trust is seeking a skilled HR Administrator to join their Corporate HR team.
As an HR Administrator, you will provide comprehensive administrative support to the team, working on a range of HR projects and initiatives.
Main Duties of the Job
The ideal candidate will have experience in providing administrative support within a complex organisation, with a strong understanding of HR principles and practices.
Key responsibilities will include:
- Acting as the first point of contact for HR queries to the Corporate HR team
- Supporting the organisation and delivery of job evaluation panels
- Communicating and engaging effectively with staff across the organisation
- Aiding the delivery of a range of Corporate HR projects and activities
- Maintaining HR documents on the intranet
Requirements
The successful candidate will have a Level 3 qualification in Business Administration or equivalent experience, with a confident working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
Person Specification
Qualification and Knowledge
Essential criteria include:
- Level 3 qualification in Business Administration or equivalent experience
- Confident working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Knowledge of or willingness to acquire knowledge of NHS Agenda for Change Terms and Conditions of Employment
Skills / Competencies
Essential criteria include:
- Excellent computer and IT skills to enable the production of reports and spreadsheets
- Good verbal, written and interpersonal skills with the ability to establish rapport with people at all levels
- Demonstrates initiative, self-motivation, and ability to problem-solve
- Able to work without close supervision
- Understands the importance of and ability to maintain confidentiality and deal with situations in a sensitive and compassionate manner
- Possesses a positive and flexible attitude to working under pressure within a busy environment
- Ability to organise and manage a busy workload to meet deadlines, prioritise and have good attention to detail
Experience
Essential criteria include:
- Providing comprehensive administrative support within a complex organisation
- Use of databases to input, maintain and report on information
- Delivering high standards of customer service
Values and Behaviours
Essential criteria include:
- Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
- Being at our best – professional and adaptable and takes pride in work
- Making a difference – act with compassion, kindness and integrity towards everyone
About the Role
This is a full-time role on a permanent basis (37.5 hours per week) and is based at Trust HQ at Ladybridge Hall, Bolton with the option of an agile working approach which includes a mix of home and office working.
About Us
The North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
We also deliver the NHS 111 service in the North West, providing non-emergency medical help fast and available 24 hours a day, 365 days a year.
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