Employee Relations Officer
3 weeks ago
Position Overview
The Human Resources Coordinator plays a vital role within the People Services team and the broader HR function. This position collaborates with a team of HR professionals, including four other HR Coordinators and an HR Advisor, to deliver essential HR support and guidance throughout the organization.
This dynamic role offers first-rate HR assistance to various departments on a multitude of People Services issues that encompass the entire employee lifecycle, including HR operations, compensation, benefits, job assessments, payroll, and retirement plans.
The HR Coordinator will oversee and manage all facets of the employee lifecycle while actively participating in initiatives aimed at continuous improvement to enhance the employee experience.
This position works in close partnership with the HR team to fulfill the objectives outlined in the People and Culture Strategy.
Key Responsibilities
Your background in a fast-paced HR setting, along with a strong emphasis on customer service and user experience, will be crucial for success in this role.
You will possess the confidence, expertise, and knowledge to mentor others in understanding their roles and responsibilities in executing core HR processes, delivering effective customer service solutions, and facilitating the advancement and modernization of HR systems and procedures.
A CIPD qualification at Level 3 (or equivalent experience) is required.
Candidate Profile
Essential Qualifications:
- CIPD Level 3 Foundation Certificate and/or relevant HND/BTEC qualification
- Intermediate proficiency in Microsoft Office Suite - Outlook, Word, PowerPoint, Excel
- Prior administrative experience within an HR context
- Strong communication and organizational abilities
- Excellent literacy and numeracy skills
- Meticulous attention to detail, ensuring accuracy in all tasks
- Ability to prioritize responsibilities, manage workloads, and foresee necessary actions
- Customer service-oriented mindset
Desirable Qualifications:
- CIPD Level 5 or 7 (or currently pursuing)
- Generalist HR experience acquired in an HR environment
- Experience in advising line managers on processes and best practices
Employee Benefits
Homes England, as an executive non-departmental public body, offers a comprehensive range of terms, conditions, benefits, and pension schemes. We are committed to attracting and retaining exceptional talent. In return, we provide a variety of outstanding benefits, including:
- Annual Leave: 33 days of annual leave plus 8 statutory bank holidays.
- Flexible Working: A strong culture of flexible working to promote a healthy work/life balance, with various working patterns available.
- Health and Wellbeing: Access to health screenings, a free Employee Assistance Programme for confidential support, and Occupational Health services.
- Professional Development: Commitment to ongoing professional and personal growth, including coverage for one job-related professional membership subscription annually.
- Family-Friendly Benefits: A range of family-friendly policies, including maternity, paternity, and shared parental leave.
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