Senior Building Consultant
7 days ago
Job Summary:
Northern Trust Corp. is seeking a highly skilled and experienced professional to join our team as a Senior Building Consultant. As a key member of our organization, you will be responsible for providing exceptional service to our clients, driving business growth, and contributing to the success of our company.
Key Responsibilities:
- Communicate financial services and delivery to clients, attending meetings and reviews to ensure client satisfaction.
- Build and maintain strong relationships with clients to understand their needs and expectations.
- Cultivate and maintain relationships with internal teams to ensure client service needs are met.
- Own and manage Key Performance Indicators and Service Review Packs, monitoring service requirements and escalating issues as needed.
- Review and align Client Service Level Documents with the Master SLD, partnering with operations teams to manage scope changes.
- Support alignment to our standard service model, ensuring deviations are documented and risk assessed.
- Drive client service planning in partnership with internal teams.
Requirements:
- Technical/digital proficiency.
- Financial services industry experience, including management and client service experience.
- Reasonable technical knowledge of Fund Accounting, including NAV and Financial Reporting.
- Skills in negotiation, delegation, leadership, and service.
- Highly flexible and adaptable to change.
Why Join Us:
Northern Trust Corp. is committed to providing a supportive and inclusive work environment, where you can grow and develop your career. We offer a range of benefits, including opportunities for professional development, flexible working arrangements, and a competitive salary and benefits package.
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