Veterans Support Coordinator

1 week ago


Edinburgh, Edinburgh, United Kingdom Veterans Housing Scotland Full time

About Veterans Housing Scotland

Veterans Housing Scotland has a proud history dating back to the First World War. Established as the Scottish Veterans Garden City Association (SVGCA) and the Scottish Garden City Housing Society (SGCHS), our mission was to provide homes for heroes returning from the war with disabling and life-changing injuries. Over the years, we have developed and grown, but our core mission remains the same: to provide quality, low-cost rented housing and support services to veterans and their families.

Job Summary

We are seeking a skilled professional to join our team as a Contract and Performance Officer. In this role, you will play a critical part in ensuring the financial stability of our charity by providing comprehensive benefits and Universal Credit support to our beneficiaries. You will also be responsible for managing rent arrears recovery and overseeing the rent increase process.

Key Responsibilities

  • Liaise with relevant agencies and organizations to resolve issues and ensure timely processing of claims.
  • Monitor and manage rent accounts to quickly identify and address arrears.
  • Oversee the rent increase process, ensuring compliance with legal requirements and effective communication with tenants.
  • Maintain accurate records of rent accounts and arrears recovery actions.
  • Maintain up-to-date knowledge of relevant legislation and policies related to benefits, Universal Credit, and housing.
  • Take part in training and professional development opportunities.

Requirements

  • Proven experience in benefits advice, Universal Credit support, or a related field.
  • Strong understanding of the benefits system and housing legislation.
  • Proficiency in using relevant software and databases.

What We Offer

  • Company pension
  • Free parking
  • On-site parking

Working Hours

Day shift, Monday to Friday

Technical Requirements

  • Microsoft Excel: 3 years (required)
  • Microsoft Word: 3 years (required)
  • Microsoft Outlook: 3 years (required)
  • Microsoft Office: 3 years (required)


  • Edinburgh, Edinburgh, United Kingdom Agescotland Full time

    Job SummaryWe are seeking a highly motivated and experienced Training and Engagement Officer to join our Veterans Project team at Age Scotland. The successful candidate will be responsible for delivering training programs and engaging with new audiences to extend the outreach of our Veterans Project training program.Key ResponsibilitiesDeliver Age Scotland's...


  • Edinburgh, Edinburgh, United Kingdom Agescotland Full time

    Job SummaryWe are seeking a highly motivated and experienced Training and Engagement Officer to join our Veterans Project team at Age Scotland. The successful candidate will be responsible for delivering training programs and engaging with new audiences to extend the outreach of our Veterans Project training program.Key ResponsibilitiesDeliver Age Scotland's...


  • Edinburgh, Edinburgh, United Kingdom Veterans Housing Scotland Full time

    About Veterans Housing ScotlandVeterans Housing Scotland has a proud history dating back to the First World War. Established as the Scottish Veterans Garden City Association (SVGCA) and the Scottish Garden City Housing Society (SGCHS), our mission was to provide homes for heroes returning from the war with disabling and life-changing injuries. Over the...


  • Edinburgh, Edinburgh, United Kingdom Pertemps Full time

    Residential Support CoordinatorJob Title: Residential Support CoordinatorHourly Rate: £12.81 per hourHours: 36 hours per week, Monday - Friday, 09:00 - 17:00Contract: 3 months with potential extensionPosition Overview:We are looking for a compassionate and approachable Residential Support Coordinator to join our team in assisting individuals facing housing...

  • Support Coordinator

    6 days ago


    Edinburgh, Edinburgh, United Kingdom Turning Point Scotland Full time

    Job Summary:We are seeking a highly motivated and compassionate Assistant Service Coordinator to join our team at Turning Point Scotland. As a key member of our Care at Home and Housing Support service, you will work closely with individuals who have learning and physical disabilities, providing them with practical and emotional support to achieve their...

  • Support Coordinator

    7 days ago


    Edinburgh, Edinburgh, United Kingdom Turning Point Scotland Full time

    Job Summary:We are seeking a highly motivated and compassionate Assistant Service Coordinator to join our team at Turning Point Scotland. As a key member of our Care at Home and Housing Support service, you will work closely with individuals who have learning and physical disabilities, providing them with practical and emotional support to achieve their...


  • Edinburgh, Edinburgh, United Kingdom Pertemps Full time

    Residential Support CoordinatorJob Title: Residential Support CoordinatorHourly Rate: £12.81 per hourHours: 36 hours per week, Monday - Friday, 09:00 - 17:00Contract: 3 months with potential extensionPosition Overview:We are looking for a compassionate and approachable Residential Support Coordinator to join our organization in assisting individuals facing...


  • Edinburgh, Edinburgh, United Kingdom City of Edinburgh Council Full time

    Position Overview Department of Children, Education and Justice Services Student Support Coordinator - Additional Support Services Salary Range: £26, - £30, (pro rata for part-time and sessional roles) Weekly Hours: 30, for 39 weeks during the academic year About Our Institution - We are looking for a dedicated part-time, permanent Student...


  • Edinburgh, Edinburgh, United Kingdom City of Edinburgh Council Full time

    Position Overview Department of Children, Education and Justice Services Student Support Coordinator - Additional Assistance Program Salary: £26,000 - £30,000 (pro rata for part-time and sessional roles) Weekly Hours: 30, for 39 weeks per session About Our Institution - We are looking for a dedicated part-time, permanent Student Support...


  • Edinburgh, Edinburgh, United Kingdom City of Edinburgh Council Full time

    Position Overview Department of Children, Education and Justice Services Student Support Coordinator - Additional Support Needs Queensferry High School Salary Range: £26, - £30, (pro rata for part-time and sessional roles) Weekly Hours: 30, across 39 weeks of the academic year About Our School - We are looking for a dedicated part-time, permanent...


  • Edinburgh, Edinburgh, United Kingdom City of Edinburgh Council Full time

    Position Overview Department of Children, Education and Justice Services Student Support Coordinator - Enhanced Assistance Program Salary: £26,000 - £30,000 (pro rata for part-time and sessional roles) Weekly Hours: 30, 39 weeks per session About Our School We are looking for a dedicated part-time, permanent Student Support Coordinator to become...


  • Edinburgh, Edinburgh, United Kingdom NHS Lothian Full time

    Position OverviewAn exciting opportunity has emerged for a part-time Band 3 Administrative Support Coordinator within the Women's Services division. The successful candidate will report directly to the Directorate Assistant and will play a crucial role in delivering comprehensive administrative assistance to the broader management team.Key...


  • Edinburgh, Edinburgh, United Kingdom City of Edinburgh Council Full time

    Position Overview Department of Education and Children's Services Student Support Coordinator - Wellbeing Hub Salary: £26,000 - £30,000 (pro rata for part-time and sessional) Hours: 30 per week, 39 weeks sessional At our institution, we take pride in our dedication to Health & Wellbeing. We are currently looking for a compassionate and enthusiastic...


  • Edinburgh, Edinburgh, United Kingdom City of Edinburgh Council Full time

    Position Overview Department of Children, Education and Justice Services Student Support Coordinator - Enhanced Assistance Program Salary: £26,000 - £30,000 (pro rata for part-time and sessional roles) Weekly Hours: 30, 39 weeks per session About Our Institution We are looking for a dedicated part-time, permanent Student Support Coordinator to...


  • Edinburgh, Edinburgh, United Kingdom Landmark Information Full time

    Operations Support Coordinator RoleEdinburgh (Hybrid)About the OpportunityThe Operations Support Coordinator plays a vital role in delivering exceptional customer service and contributing to the continuous improvement of our operations. As the first point of contact between us and our customers, you will provide high-quality support and identify specific...


  • Edinburgh, Edinburgh, United Kingdom Landmark Information Full time

    Operations Support Coordinator RoleEdinburgh (Hybrid)About the OpportunityThe Operations Support Coordinator plays a vital role in delivering exceptional customer service and contributing to the continuous improvement of our operations. As the first point of contact between us and our customers, you will provide high-quality support and identify specific...


  • Edinburgh, Edinburgh, United Kingdom City of Edinburgh Council Full time

    Position Overview Department of Children, Education and Justice Services Student Support Coordinator – Wellbeing HubSalary: £26,000 - £30,000 (pro rata for part-time and sessional)Hours: 30 per week, 39 weeks sessional Working Hours: Monday – Thursday 08:30 – 15:25, Friday 08:30 – 12:50 Are you compassionate, nurturing, and dedicated to fostering...


  • Edinburgh, Edinburgh, United Kingdom City of Edinburgh Council Full time

    Position Overview Department of Children, Education and Justice Services Student Support Coordinator – Wellbeing Hub Leith Academy Salary: £26,000 - £30,000 (pro rata for part-time and sessional) Hours: 30 hours per week, 39 weeks sessional Working Hours: Monday – Thursday 08:30 – 15:25, Friday 08:30 – 12:50 Are you compassionate, nurturing, and...


  • Edinburgh, Edinburgh, United Kingdom City of Edinburgh Council Full time

    Position Overview Department of Children, Education and Justice Services Student Support Coordinator – Wellbeing Hub Salary: £26,000 - £30,000 (pro rata for part-time and sessional) Working Hours: 30 hours per week, 39 weeks sessional Working Schedule: Monday – Thursday 08:30 – 15:25, Friday 08:30 – 12:50 Are you compassionate, nurturing, and...


  • Edinburgh, Edinburgh, United Kingdom City of Edinburgh Council Full time

    Position Overview Department of Children, Education and Justice Services Student Support Coordinator – Wellbeing Hub Salary: £26,000 - £30,000 (pro rata for part-time and sessional) Hours: 30 hours per week, 39 weeks sessional Working Hours: Monday – Thursday 08:30 – 15:25, Friday 08:30 – 12:50 Are you compassionate, nurturing, and dedicated to...