Resident Liaison Officer
4 days ago
We are seeking an experienced Resident Liaison Officer to join our client, a leading specialist in decarbonisation and energy efficiency works, on a permanent basis.
This is a fantastic opportunity to work on a project in Birmingham, delivering cavity & loft insulation, external wall insulation, and new windows and doors to tenanted properties.
As a Resident Liaison Officer, you will develop positive relationships with residents to provide information and support during the works. Your key responsibilities will include:
- Conducting pre-entry visits and company inductions
- Collecting tenancy agreements and approval forms
- Visiting tenants in their homes to advise them on work schedules and progress
- Acting as the main point of contact for residents and resolving any issues or queries
- Establishing working relationships with neighbourhood housing associations
- Visiting empty houses to advise potential tenants on completion dates
- Attending and chairing tenant forum meetings to keep residents informed
- Monitoring customer complaints and resolving potential issues
- Tracking customer satisfaction
To be successful in this role, you will have experience working in the social housing sector, ideally in a similar role, dealing with residents on a daily basis. A full driving license is essential, with the option for a van or car allowance.
The salary for this position is up to £28,000, plus a £3,000 car allowance or van.
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Resident Liaison Officer
1 month ago
Birmingham, Birmingham, United Kingdom Daniel Owen Ltd Full timeWelcome to our teamWe are currently looking for a Resident Liaison Officer based in Birmingham. As a Resident Liaison Officer, you will be responsible for maintaining effective communication between the council and residents. Your main tasks will include:Being the main point of contact for tenantsCoordinating maintenance workProviding support and assistance...
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Resident Liaison Officer
12 hours ago
Birmingham, Birmingham, United Kingdom Fawkes and Reece Full timeJob Summary:Fawkes and Reece is seeking an experienced Resident Liaison Officer to join their team on a permanent basis. As a key member of the team, you will be responsible for developing positive relationships with residents in order to provide information and support during energy efficiency works.Key Responsibilities:Conduct pre-entry visits and company...
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Resident Liaison Officer
13 hours ago
Birmingham, Birmingham, United Kingdom Fawkes and Reece Full timeJob Summary:Fawkes and Reece is seeking an experienced Resident Liaison Officer to join their team on a permanent basis. As a key member of the team, you will be responsible for developing positive relationships with residents in order to provide information and support during energy efficiency works.Key Responsibilities:Conduct pre-entry visits and company...
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Brand Liaison Officer
3 days ago
Birmingham, Birmingham, United Kingdom Fawkes & Reece (North) Full timeWe are seeking an experienced Resident Liaison Officer to join our team at Fawkes & Reece (North) on a permanent basis.This is a fantastic opportunity to work with a leading specialist in decarbonisation and energy efficiency works, delivering cavity and loft insulation, external wall insulation, and new windows and doors to tenanted properties in...
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Brand Liaison Officer
3 days ago
Birmingham, Birmingham, United Kingdom Fawkes & Reece (North) Full timeWe are seeking an experienced Resident Liaison Officer to join our team at Fawkes & Reece (North) on a permanent basis.This is a fantastic opportunity to work with a leading specialist in decarbonisation and energy efficiency works, delivering cavity and loft insulation, external wall insulation, and new windows and doors to tenanted properties in...
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Brand Liaison Officer
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Brand Liaison Officer
7 days ago
Birmingham, Birmingham, United Kingdom Fawkes and Reece Full timeAbout the Role:Fawkes and Reece is seeking an experienced Resident Liaison Officer to join their team on a permanent basis. As a leading specialist in decarbonisation and energy efficiency works, the company is looking for a skilled professional to develop positive relationships with residents and provide information and support during various projects.Key...
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Customer Liaison Officer
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