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Customer Liaison Officer

2 months ago


Birmingham, Birmingham, United Kingdom Onecall Consultants Full time
About the Role

We are seeking a highly skilled Customer Liaison Officer to join our team at Onecall Consultants. As a key member of our organization, you will play a vital role in facilitating communication between different parties and ensuring smooth operations.

Key Responsibilities
  • Data Analysis and Insights: Analyze data and reports to provide valuable insights that inform business decisions.
  • Relationship Management: Utilize Salesforce to manage and track interactions with clients and stakeholders, ensuring seamless communication and collaboration.
  • Support and Guidance: Provide support and guidance to sales teams, equipping them with the necessary information and resources to drive business success.
  • Effective Communication: Communicate effectively with stakeholders, both internally and externally, to ensure that all parties are informed and aligned.
Requirements
  • Previous Experience: Previous experience in a liaison role is highly desirable, with a proven track record of success in facilitating communication and ensuring smooth operations.
  • Technical Skills: Proficiency in Salesforce or similar CRM software is essential, as well as strong analytical skills to interpret data effectively.
  • Business Acumen: Knowledge of sales processes and strategies is crucial, with the ability to apply this knowledge to drive business growth and success.
Benefits
  • Competitive Salary: A competitive salary of £35,000, plus a car or car allowance, making this an attractive opportunity for the right candidate.