Customer Liaison Officer R&M Specialist
2 months ago
About the Role
Fortem Cares is seeking an experienced and confident Customer Liaison Officer to join our team, working on the Repairs & Maintenance side. As a key member of our team, you will play a vital role in delivering and improving the level of customer and client satisfaction across the planned works project.
Key Responsibilities
• Engage with tenants and residents to ensure a clear understanding of the nature and scope of works happening.
• Coordinate access arrangements as necessary, ensuring any issues or concerns are resolved quickly and effectively.
• Liaise with customers and residents to resolve problems proactively.
Requirements
• Previous experience of working in a customer-facing environment.
• Ability to deal with sensitive situations.
• Resilience and strong negotiation skills.
• Full Driving Licence.
• Proficiency in Microsoft Office.
Desirable Criteria
• Previous undertaking of a similar role.
• Awareness of diversity issues.
Personal Qualities
We are looking for a candidate who is a fantastic communicator, someone who enjoys meeting people, attending different sites, and resolving problems proactively. At Fortem Cares, we value a balance of skills and experience, but just as important to us are your values and behaviours.
-
Customer Liaison Officer R&M
2 weeks ago
Birmingham, Birmingham, United Kingdom Fortem Cares Full timeThe RoleAt Fortem Cares, we are seeking an experienced and confident Customer Liaison Officer to join our team in Birmingham, working on the Repairs & Maintenance side.As a Customer Liaison Officer, you will play a key role in resident and community engagement initiatives and communications, liaising with customers and residents to ensure a clear...
-
Customer Liaison Officer R&M
1 month ago
Birmingham, Birmingham, United Kingdom Fortem Cares Full timeThe RoleWe are seeking an experienced and confident Customer Liaison Officer to join our team at Fortem Cares, working on the Repairs & Maintenance side in Birmingham. As a key member of our team, you will play a vital role in delivering and improving customer and client satisfaction across the planned works project.Key ResponsibilitiesEngage with tenants...
-
Customer Liaison Officer R&M
1 month ago
Birmingham, Birmingham, United Kingdom Fortem Cares Full timeThe RoleWe are seeking an experienced and confident Customer Liaison Officer to join our team at Fortem Cares, working on the Repairs & Maintenance side in Birmingham. As a key member of our team, you will play a vital role in delivering and improving customer and client satisfaction across the planned works project.Key ResponsibilitiesEngage with tenants...
-
Customer Liaison Officer R&M
1 month ago
Birmingham, Birmingham, United Kingdom Fortem Cares Full timeThe RoleWe are seeking an experienced and confident Customer Liaison Officer to join our team at Fortem Cares, working on the Repairs & Maintenance side in Birmingham. As a key member of our team, you will play a vital role in delivering and improving customer and client satisfaction across the planned works project.Key Responsibilities• Engage with...
-
Customer Liaison Officer R&M
3 weeks ago
Birmingham, Birmingham, United Kingdom Fortem Cares Full timeThe RoleWe are currently recruiting for an experienced and confident Customer Liaison Officer to join our team at Fortem Cares, working on the Repairs & Maintenance side. This is a full-time position that requires delivering and improving the level of customer and client satisfaction across the planned works project, through engaging tenants and offering...
-
Customer Liaison Officer R&M
3 weeks ago
Birmingham, Birmingham, United Kingdom Fortem Cares Full timeThe RoleWe are currently recruiting for an experienced and confident Customer Liaison Officer to join our team at Fortem Cares, working on the Repairs & Maintenance side. This is a full-time position that requires delivering and improving the level of customer and client satisfaction across the planned works project, through engaging tenants and offering...
-
Customer Liaison Officer R&M
2 months ago
Birmingham, Birmingham, United Kingdom Fortem Cares Full timeThe RoleWe are seeking an experienced and confident Customer Liaison Officer to join our team at Fortem Cares, working on the Repairs & Maintenance side in Birmingham. As a key member of our team, you will play a vital role in delivering and improving customer and client satisfaction across the planned works project.Key ResponsibilitiesYou will engage with...
-
Customer Liaison Officer R&M
2 weeks ago
Birmingham, Birmingham, United Kingdom Fortem Cares Full timeThe RoleAt Fortem Cares, we are seeking an experienced and confident Customer Liaison Officer to join our team in Birmingham, working on the Repairs & Maintenance side.As a key member of our team, you will aim to deliver and improve the level of customer and client satisfaction across the planned works project, through engaging tenants and offering support...
-
Customer Liaison Officer R&M
2 months ago
Birmingham, Birmingham, United Kingdom Fortem Cares Full timeThe RoleWe are seeking an experienced and confident Customer Liaison Officer to join our team at Fortem Cares, working on the Repairs & Maintenance side in Birmingham. As a key member of our team, you will play a vital role in delivering and improving customer and client satisfaction across the planned works project.Key ResponsibilitiesYou will engage with...
-
Customer Liaison Officer R&M
2 months ago
Birmingham, Birmingham, United Kingdom Fortem Cares Full timeThe RoleWe are seeking an experienced and confident Customer Liaison Officer to join our team at Fortem Cares, working on the Repairs & Maintenance side in Birmingham. As a key member of our team, you will play a vital role in delivering and improving customer and client satisfaction across the planned works project.Key ResponsibilitiesYou will engage with...
-
Customer Liaison Officer R&M
1 month ago
Birmingham, Birmingham, United Kingdom Fortem Cares Full timeThe RoleWe are seeking an experienced and confident Customer Liaison Officer to join our team at Fortem Cares, working on the Repairs & Maintenance side in Birmingham. As a key member of our team, you will play a vital role in delivering and improving customer and client satisfaction across the planned works project.Key ResponsibilitiesYou will engage with...
-
Customer Liaison Officer R&M
2 months ago
Birmingham, Birmingham, United Kingdom Fortem Cares Full timeThe RoleWe are seeking an experienced and confident Customer Liaison Officer to join our team at Fortem Cares, working on the Repairs & Maintenance side in Birmingham. As a key member of our team, you will play a vital role in delivering and improving customer and client satisfaction across the planned works project.Key ResponsibilitiesYou will engage with...
-
Customer Liaison Officer R&M
2 months ago
Birmingham, Birmingham, United Kingdom Fortem Cares Full timeThe RoleWe are seeking an experienced and confident Customer Liaison Officer to join our team at Fortem Cares, working on the Repairs & Maintenance side in Birmingham. As a key member of our team, you will play a vital role in delivering and improving customer and client satisfaction across the planned works project.Key ResponsibilitiesYou will engage with...
-
Administrative Support Specialist
3 days ago
Birmingham, Birmingham, United Kingdom Liaison Group Full timeJob Summary:As a key member of our Client Services team, you will provide administrative support to our clients across the Midlands, delivering exceptional customer service and ensuring accurate, timely, and consistent service provision.The role involves working closely with colleagues in Client Services and the Service Centre to identify, report, and review...
-
R&D Tax Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment Limited Full timeExciting R&D Tax OpportunityYour new company is seeking a highly skilled R&D Tax Specialist to join their team. As an R&D Tax Specialist, you will have the opportunity to work with a diverse range of clients, from small businesses to large corporations, and develop claim methodologies to prepare R&D tax relief claims for submission to the HMRC.Main...
-
R&D Tax Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment Limited Full timeExciting R&D Tax OpportunityYour new company is seeking a highly skilled R&D Tax Manager to join their team. As an R&D Tax Manager, you will have the opportunity to work with a diverse range of clients, from small businesses to large corporations, and develop claim methodologies to prepare R&D tax relief claims for submission to HMRC.Main...
-
Customer Liaison Officer
1 month ago
Birmingham, Birmingham, United Kingdom Fortem Cares Full timeThe RoleWe are seeking an experienced and confident Customer Liaison Officer to join Fortem Cares, based in Birmingham with travel across the south of the city. The successful candidate will be accountable for delivering and continuously improving customer and client satisfaction levels, supporting the delivery of a large capital works programme.Key...
-
Customer Liaison Officer
3 weeks ago
Birmingham, Birmingham, United Kingdom Fortem Cares Full timeThe RoleWe are seeking an experienced and confident Customer Liaison Officer to join Fortem Cares, based in Birmingham with travel across the south of the city. The successful candidate will be accountable for delivering and continuously improving customer and client satisfaction levels, supporting the delivery of a large capital works programme.Key...
-
Customer Liaison Officer
1 month ago
Birmingham, Birmingham, United Kingdom Fortem Cares Full timeThe RoleWe are seeking an experienced and confident Customer Liaison Officer to join Fortem Cares, based in Birmingham with travel across the south of the city. The successful candidate will be accountable for delivering and continuously improving customer and client satisfaction levels, supporting the delivery of a large capital works programme.Key...
-
Customer Liaison Officer
3 weeks ago
Birmingham, Birmingham, United Kingdom Fortem Cares Full timeThe RoleWe are seeking an experienced and confident Customer Liaison Officer to join Fortem Cares, based in Birmingham with travel across the south of the city. The successful candidate will be accountable for delivering and continuously improving customer and client satisfaction levels, supporting the delivery of a large capital works programme.Key...