Incident Command Leader

3 days ago

Chelmsford, Essex, United Kingdom East of England Ambulance Service Full time
Job Overview

The East of England Ambulance Service is seeking a highly skilled and experienced individual to fill the role of Incident Command Supervisor. This position is responsible for leading a team of clinicians, team leaders, and other support staff within a defined geographical area to provide safe, effective, caring, and responsive services as part of a wider integrated Urgent and Emergency Care System.

Main Responsibilities
  • Support the general day-to-day running of the locality in conjunction with the Local Area Manager and Team Leaders, or as directed, with particular focus on staff welfare, operational productivity, and efficiency, and best utilization of available operational resources.
  • Lead operations managers to ensure coverage at multiple work settings, including response duties to 999 calls and incidents, A&E departments for hospital liaison, ambulance stations to conduct meetings and appraisals, and any other setting that operational managerial presence is required.
Key Skills and Qualifications
  • Excellent interpersonal, organizational, and influencing skills.
  • Excellent communication skills with the ability to adapt styles and messages to match the situation and audiences, including delivering difficult information and, at times, in distressing or emotional situations.
  • Ability to assess situations and make decisions quickly and confidently.
  • Mentoring and clinical supervision experience.
  • Experience of working in highly pressured situations while remaining calm and effective.
  • Experience of managing a team.
Working for the East of England Ambulance Service

The East of England Ambulance Service is a dynamic and diverse organization that serves a wide range of communities across the region. As an employee, you will have the opportunity to work in a fast-paced and challenging environment, making a real difference in the lives of patients and communities.

The East of England Ambulance Service is committed to providing high-quality patient care and services, and we are seeking individuals who share our values and are passionate about delivering exceptional care.

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