Technical Support Engineer
3 weeks ago
Position: Technical Support Engineer - Gas & Heat Pumps
Company: StartMonday
Location: Office/Hybrid Based
Overview:
We are currently seeking a dedicated Technical Support Engineer specializing in Gas and Heat Pump systems. This role is essential for providing expert assistance to engineers, installers, and third-party consultants primarily through telephone support.
Key Responsibilities:
- Deliver technical guidance and support regarding domestic gas boilers and heat pump systems.
- Assist in troubleshooting and resolving issues related to heating system design and performance.
- Communicate effectively with clients to ensure clarity and understanding of technical information.
Ideal Candidate Profile:
The successful candidate will be a customer-oriented professional with experience as a Gas Engineer, Heating Engineer, or a similar role. A solid understanding of heating system design, heat loss calculations, and fault-finding for boilers and heat pumps is highly desirable.
We are looking for a technically adept individual who can interpret technical data and schematics. Comprehensive training will be provided for those with relevant experience in fault-finding.
Strong communication skills are essential, as is the ability to work independently in a dynamic environment.
Compensation:
This position offers a competitive salary starting from £35k, with opportunities for overtime and continuous training.
If you possess the necessary qualifications and experience, we encourage you to explore this opportunity with StartMonday.
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