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Senior Technical Project Manager

2 months ago

Kidderminster, Worcestershire, United Kingdom Network IT Recruitment Limited Full time

Job Summary:

We are seeking a highly skilled and experienced professional to join our team as a 3rd Line Engineer at Network IT Recruitment Limited. As a key member of our technical team, you will be responsible for delivering projects and providing technical expertise to our clients.

Key Responsibilities:

  • Act as a point of escalation for the service desk, ensuring issues are resolved in a timely manner and adhering to Service Level Agreements (SLAs).
  • Take ownership and lead from the front to deliver IT projects, working closely with cross-functional teams to ensure successful project outcomes.
  • Support in the design of solutions and with Pre-Sales when required, providing technical expertise to drive business growth.
  • Help support the technical development of junior engineers, mentoring and guiding them to achieve their full potential.
  • Stay up-to-date with the latest technologies and trends, recommending new products and software to improve efficiency and the overall offering within the practice.

Technical Requirements:

  • Active Directory, Group Policies, Azure AD
  • Exchange - Microsoft365
  • DNS, DHCP, TCPIP, VPN, VLAN
  • SharePoint, OneDrive, Teams
  • InTune, MECM, MFA, MDM
  • Hyper-V, VMware (ESXI, vSphere, vCenter)
  • Windows Server
  • Network Configuration - Firewall/Switching, WAP's
  • Disaster Recovery / Backups
  • Exposure to Storage

What We Offer:

We will fund training and exams in aid of achieving industry-recognized certifications, such as Microsoft certifications (MS-900, AZ-900 & AZ-104 etc.).