Senior Technical Project Manager
6 days ago
We are seeking a highly skilled and experienced professional to join our team as a 3rd Line Engineer at Network IT Recruitment Limited. As a key member of our technical team, you will be responsible for delivering projects and providing technical expertise to our clients.
Key Responsibilities:
- Act as a point of escalation for the service desk, ensuring issues are resolved in a timely manner and adhering to Service Level Agreements (SLAs).
- Take ownership and lead from the front to deliver IT projects, working closely with cross-functional teams to ensure successful project outcomes.
- Support in the design of solutions and with Pre-Sales when required, providing technical guidance and expertise to clients and internal stakeholders.
- Help support the technical development of junior engineers, mentoring and coaching them to ensure they have the skills and knowledge needed to succeed in their roles.
- Stay up-to-date with the latest technologies and trends, recommending new products and software to improve the efficiency and overall offering within the practice.
Technical Requirements:
- Active Directory, Group Policies, Azure AD
- Exchange - Microsoft365
- DNS, DHCP, TCPIP, VPN, VLAN
- SharePoint, OneDrive, Teams
- InTune, MECM, MFA, MDM
- Hyper-V, VMware (ESXI, vSphere, vCenter)
- Windows Server
- Network Configuration - Firewall/Switching, WAP's
- Disaster Recovery / Backups
- Exposure to Storage
The business will fund training and exams in aid of achieving industry-recognised certifications, such as Microsoft certifications (MS-900, AZ-900 & AZ-104 etc.).
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