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Senior Technical Project Manager

2 months ago

Kidderminster, Worcestershire, United Kingdom Network IT Recruitment Limited Full time

Job Summary:

We are seeking a highly skilled and experienced 3rd Line Engineer to join our team at Network IT Recruitment Limited. As a key member of our technical team, you will be responsible for delivering projects and providing technical expertise to our clients.

Key Responsibilities:

  • Act as a point of escalation for the service desk, ensuring issues are resolved in a timely manner and adhering to SLAs.
  • Act as a technical SME for the business, with a focus on cloud technologies, including Microsoft 365 and Azure.
  • Take ownership and lead from the front to deliver IT projects, working closely with cross-functional teams to ensure successful project outcomes.
  • Support in the design of solutions and provide pre-sales support when required.
  • Help support the technical development of junior engineers, providing guidance and mentorship to ensure their growth and success.
  • Stay up-to-date with the latest technologies and trends, recommending new products and software to improve efficiency and the overall offering within the practice.

Technical Requirements:

  • Active Directory, Group Policies, Azure AD
  • Exchange - Microsoft 365
  • DNS, DHCP, TCP/IP, VPN, VLAN
  • SharePoint, OneDrive, Teams
  • InTune, MECM, MFA, MDM
  • Hyper-V, VMware (ESXi, vSphere, vCenter)
  • Windows Server
  • Network Configuration - Firewall/Switching, WAPs
  • Disaster Recovery / Backups
  • Exposure to Storage

Training and Development:

The business will fund training and exams to achieve industry-recognized certifications, with a focus on Microsoft certifications such as MS-900, AZ-900, and AZ-104.