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Senior IT Project Manager

2 months ago

Kidderminster, Worcestershire, United Kingdom Network IT Recruitment Limited Full time
About the Role

We are seeking a highly skilled and experienced 3rd Line Engineer to join our team at Network IT Recruitment Limited. As a key member of our IT department, you will be responsible for providing technical expertise and support to our clients.

Key Responsibilities
  • Act as a point of escalation for the service desk, ensuring issues are resolved in a timely manner and adhering to Service Level Agreements (SLAs).
  • Take ownership and lead from the front to deliver IT projects, working closely with cross-functional teams to ensure successful project outcomes.
  • Support in the design of solutions and with Pre-Sales when required, providing technical guidance and expertise to clients.
  • Help support the technical development of junior engineers, mentoring and coaching them to ensure they have the skills and knowledge needed to succeed in their roles.
  • Keep up to date with the latest technologies and trends, recommending new products and software to improve the efficiency and overall offering within the practice.
Technical Requirements
  • Active Directory, Group Policies, Azure AD
  • Exchange - Microsoft365
  • DNS, DHCP, TCPIP, VPN, VLAN
  • SharePoint, OneDrive, Teams
  • InTune, MECM, MFA, MDM
  • Hyper-V, VMware (ESXI, vSphere, vCenter)
  • Windows Server
  • Network Configuration - Firewall/Switching, WAP's
  • Disaster Recovery / Backups
  • Exposure to Storage
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. The business will fund training and exams in aid of achieving industry-recognised certifications, with an ideal focus on MS-900, AZ-900 & AZ-104 etc.