Commercial Product Specialist

3 weeks ago


Northampton, Northamptonshire, United Kingdom Food Alert Ltd Full time
About the Role

We are seeking a highly skilled and experienced Enterprise Sales Manager to join our dynamic Product Data team at Food Alert Ltd. As a key member of our sales team, you will be responsible for managing and growing client relationships by selling our industry-leading enterprise product information management systems.

Key Responsibilities
  • Manage high-profile enterprise and smaller client accounts from a commercial perspective.
  • Assist in the commercial aspects of client contract reviews and new work requests.
  • Schedule and lead regular business review meetings with key clients, documenting action points and ensuring follow-ups.
  • Collaborate with the Technical Account Manager to align on client needs.
  • Ensure client contracts and service level agreements (SLAs) are commercially viable and attractive.
Sales and Business Development
  • Generate sales within existing client accounts through upselling and cross-selling opportunities.
  • Progress sales opportunities from both inbound leads and self-generated outbound activities.
  • Communicate client needs and demands to relevant internal teams.
  • Identify and pursue opportunities to expand business with existing clients.
  • Support the Product Data team with commercial queries, contract adjustments, and proposals.
  • Collaborate with the Hospitality Compliance Sales Team on business development for existing and prospective clients.
  • Partner with the Food Alert Marketing team to enhance market positioning and increase lead generation.
  • Build and maintain strong client relationships, specialising in enterprise-level business requirements.
  • Deliver product demonstrations and attend sales meetings as needed.
  • Attend industry conferences, meetings, and events to promote our Product Data services and brands.
  • Stay informed about market trends and competitor activities to ensure competitive positioning.
Requirements
  • Proven Experience in Software Sales: Strong track record in enterprise-level software sales, closing complex deals and driving revenue growth.
  • Expertise in Product Information Management Systems: In-depth knowledge of PIM systems, translating technical features into client benefits.
  • Proficiency in MS Office: Skilled in Excel, Word, and Outlook for data management, reporting, and communication.
  • Attention to Detail and Organization: Meticulous and highly organized, ensuring accuracy in contracts, proposals, and client interactions.
  • Effective Communication: Clear and persuasive in both written and verbal communication, adept at presenting ideas and leading discussions.
  • Interpersonal and Time Management Skills: Strong relationship-building abilities paired with efficient time management to handle multiple priorities.
  • Cross-Department Collaboration: Excellent at working with diverse teams, ensuring alignment and effective communication across departments.
  • Collaborative and Proactive: Team-oriented with a proactive approach to identifying improvements and sharing best practices.
  • Adaptable and Deadline-Focused: Flexible in responding to change while maintaining a strong commitment to meeting deadlines.
  • Positive and Results-Driven: Energetic and determined, consistently focused on achieving goals and delivering results.
What We Offer
  • A competitive salary and professional development opportunities, benefits package, pension contributions and more.
  • 25 days holiday plus three gift days at Christmas.
  • Company team and social events


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