Interim Commercial Support Specialist

4 weeks ago


Northampton, Northamptonshire, United Kingdom International Flavors & Fragrances Full time

Commercial Support Specialist Job Overview

Position Summary:
Become a vital member of our dynamic team at International Flavors & Fragrances as a Commercial Support Specialist. In this role, you will be instrumental in assisting the account management team by managing new requests, pricing inquiries, and technical support. Establishing robust relationships with clients and collaborating with various internal teams will be key to your success.

Primary Responsibilities:

  • Assist account managers with new project briefs, pricing inquiries, and client communications.
  • Respond to technical questions and efficiently handle sample requests.
  • Serve as the main point of contact for clients in the absence of account managers.
  • Ensure precise pricing and facilitate the introduction of new products into the system.
  • Organize Factory Trials and enhance processes in collaboration with cross-departmental teams.
  • Keep comprehensive records of client interactions and product details.

Required Skills:
- Excellent written and verbal communication abilities.
- Customer-focused with strong problem-solving skills.
- Highly organized and detail-oriented.
- Capable of working collaboratively in a fast-paced environment.
- Proficient in Excel and general computer skills.
- Familiarity with SAP and CRM systems is advantageous.

This job description outlines the primary responsibilities of the role. Your duties may adapt based on the evolving needs and objectives of the business.

At International Flavors & Fragrances, we embrace diversity and are committed to fostering an inclusive workplace where all employees can express their true selves. Our team values individuality and promotes a culture of respect and acceptance.



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