Property Operations Manager

3 weeks ago

Wembley, United Kingdom Abbatt Property Recruitment Full time

Property Operations Manager - Mixed Use Development

Location: Wembley

Salary: £50,000 per annum

Working Days: Monday to Friday

The Property Operations Manager will oversee the quality assurance of a distinguished residential project featuring 250 apartments.

This position is initially temporary with the potential for a permanent role.

The successful candidate will be accountable for the overall management of the property, including the effective supervision of on-site personnel, managing both scheduled and urgent maintenance tasks, ensuring the communal spaces are well-maintained, and delivering an outstanding level of service to all residents and visitors.

  • Conduct regular quality assessments and site inspections, evaluating all internal and external communal areas daily for cleanliness, identifying any equipment malfunctions, damage to the property, and potential health and safety hazards.
  • Oversee contractor management, evaluating the performance of on-site contractors, approving maintenance tasks, ensuring safe working practices, and managing signing-in/out protocols.
  • Coordinate scheduled maintenance, collaborating with the Estate Manager to ensure timely execution of tasks outlined in the Planned Maintenance Schedule to meet established standards.
  • Manage inventory, overseeing the procurement of essential supplies (e.g., light bulbs and cleaning products) and ensuring adequate stock levels are maintained.
  • Facilitate the collection of utility meter readings for communal areas.
  • Conduct system checks throughout the property, including emergency lighting, fire alarm systems, and lift emergency lines.
  • Ensure residents utilize designated parking areas and assist with any parking-related concerns.
  • Monitor and access the CCTV system as necessary.
  • Schedule and supervise all contractors for both routine and non-routine maintenance and repairs within the property.
  • Provide a hands-on presence as needed to maintain cleanliness and order within the development.
  • Assist the Estate Manager in budget preparation.
  • Be thoroughly familiar with Lease Agreements, particularly the estate's rules and regulations.
  • Ensure that service charge funds are not allocated to services within leased apartments, which are the responsibility of the leaseholders.
  • Manage waste disposal, ensuring that refuse areas are maintained, rubbish is sorted correctly, and the area is clean and accessible on collection days.
  • Contribute to the Estate Manager's reports for Directors' meetings, addressing queries and resident communications.
  • Support the Estate Manager during the retendering process of annual contracts and contractor evaluations.

Daily Maintenance & Repairs

  • Request quotes and issue work orders as needed.
  • Arrange repairs with contractors and ensure completion.
  • Follow up on emergency repairs that occur outside of regular hours.
  • Replace blown bulbs in communal areas as required.
  • Perform minor maintenance tasks, such as adjusting doors and hardware.
  • Communicate with residents upon completion of reactive repairs.

Resident Services

  • Take charge of the administration and daily operations of the residents' 'Front of House' services, including parcel management and key handling.
  • Maintain a visible on-site presence, serving as the primary contact for tenants regarding communal maintenance issues, complaints, and emergencies, providing assistance or referring to the Estate Manager as necessary.
  • Monitor tenant move-ins and move-outs to prevent damage to communal areas and minimize disruption to neighboring properties.
  • Welcome all new residents, introducing them to the 'house rules' and the on-site staff.

Team Leadership

  • Design cleaning and security service protocols for the estate.
  • Conduct staff inductions and training, identifying ongoing team development needs.
  • Manage uniform and equipment provision to ensure staff have the necessary tools for their roles.
  • Oversee holiday and sickness management to maintain operational efficiency, reporting to the HR team as needed.
  • Support, supervise, and manage the work of on-site staff, including Security and Cleaning teams.
  • Conduct annual staff performance reviews.
  • Update and enforce the policies and procedures manual.

The ideal candidate will possess:

  • Experience in managing high-end developments, preferably in residential block management or hospitality. Candidates with a military background are also encouraged to apply.
  • Proven experience in leading, mentoring, and developing a team.
  • Experience in contractor management, including the assessment and approval of subcontractor work.
  • Some familiarity with financial management is desirable.
  • Competence in Microsoft Office applications (Excel, Word, and Outlook).
  • A good standard of education is essential.
  • A full, clean driving license is preferred but not mandatory.

AMRT1_UKCT

  • Property Operations Manager

    3 weeks ago

    Wembley, United Kingdom Abbatt Property Recruitment Full time

    Facilities Manager - Mixed Use Development£50,000 per annumMonday to FridayThe Facilities Manager will oversee the operational standards of a distinguished residential property featuring 250 units.This position is initially temporary with the potential for a permanent role.The Facilities Manager will hold comprehensive responsibility for the property,...

  • Community Manager

    3 weeks ago

    Wembley, United Kingdom Abbatt Property Recruitment Full time

    Facilities Manager - Residential DevelopmentCompetitive SalaryMonday to FridayThe Facilities Manager will oversee the operational excellence of a high-end residential property featuring 250 units.This position is initially temporary with the potential for a permanent role.The Facilities Manager will be accountable for the entire property, ensuring effective...

  • Site Manager for Mixed Use Properties

    3 weeks ago

    Wembley, United Kingdom Abbatt Property Recruitment Full time

    Facilities Manager - Mixed Use PropertiesCompetitive SalaryStandard Working HoursThe Facilities Manager will oversee the operational excellence of a distinguished residential complex featuring 250 units.This position is initially temporary with potential for permanent placement.The Facilities Manager will be accountable for the entire property, ensuring...

  • Property Manager

    3 weeks ago

    Wembley Central, United Kingdom Pear Recruitment Full time

    Pear Recruitment –Property Manager – Wembley Central Salary £28,000, OTE £34,000 + Car allowance Our client an independently owned estate agency in Wembley, is seeking a dedicated Property Manager to join their team. As part of a well-established franchise group with a strong presence in residential sales, lettings, property management, block...

  • Property Manager

    3 weeks ago

    Wembley, United Kingdom Pear Recruitment Full time

    Pear Recruitment Property Manager Wembley CentralSalary £28,000, OTE £34,000 + Car allowance Our client an independently owned estate agency in Wembley, is seeking a dedicated Property Manager to join their team. As part of a well-established franchise group with a strong presence in residential sales, lettings, property management, block management,...

  • Property Manager

    1 week ago

    Wembley Central, United Kingdom Pear Recruitment Full time

    Pear Recruitment –Property Manager – Wembley CentralSalary £28,000, OTE £34,000 + Car allowanceOur client an independently owned estate agency in Wembley, is seeking a dedicated Property Manager to join their team. As part of a well-established franchise group with a strong presence in residential sales, lettings, property management, block management,...

  • Property Portfolio Manager

    8 hours ago

    Wembley, United Kingdom Empower Digital Limited Full time

    Job DescriptionJob Title: Property Portfolio ManagerCompany: Empower Digital LimitedJob Summary:We are seeking a highly skilled Property Portfolio Manager to join our team. The successful candidate will be responsible for managing a portfolio of properties, including lettings, maintenance, and tenant relations.Key Responsibilities:Manage a portfolio of...

  • Cost Estimator

    3 weeks ago

    Wembley, United Kingdom Hunter Mason Full time

    Cost Estimator – Property ManagementRole OverviewAs a Cost Estimator, you will play a pivotal role in managing financial aspects of property maintenance projects. Your expertise will ensure that all financial documentation is accurate and up-to-date, supporting the overall success of our operations.Key ResponsibilitiesOversee and manage construction...

  • Community Management Lead

    3 weeks ago

    Wembley, United Kingdom Abbatt Property Recruitment Full time

    Facilities Manager - Mixed Use DevelopmentWembley£50,000 per annumMonday to FridayThe Facilities Manager will oversee the quality assurance of a distinguished residential complex featuring 250 units.This position will start on a temporary basis with the potential for permanent employment.The Facilities Manager is accountable for the entire property,...

  • Property Compliance Manager

    3 weeks ago

    Wembley, Greater London, United Kingdom Brent Council-Housing Full time

    Are you an experienced professional with a solid foundation in property management and regulatory compliance? Brent Council-Housing is on the lookout for a committed Property Compliance Manager to guarantee that our housing assets adhere to all safety and regulatory requirements. If you have a strong commitment to property safety and compliance and wish to...

  • Block Property Manager

    5 hours ago

    Wembley, United Kingdom Mavrec Ltd Full time

    About the Role:Mavrec Ltd is seeking an experienced Block Property Manager to join their team in West London. As a key member of the team, you will be responsible for managing a portfolio of residential properties, ensuring that all maintenance and administrative tasks are completed efficiently and effectively.Key Responsibilities:Setting annual service...

  • Cost Estimator

    3 weeks ago

    Wembley, United Kingdom Hunter Mason Full time

    Cost Estimator – Property ManagementOverview of the PositionAs a Cost Estimator specializing in property management, you will play a crucial role in overseeing financial aspects of construction projects. Your expertise will ensure that all costs are accurately tracked and managed throughout the project lifecycle.Key ResponsibilitiesManage and administer...

  • Cost Estimator

    3 weeks ago

    Wembley, United Kingdom Hunter Mason Full time

    Cost Estimator – Property ManagementOverview of the PositionAs a Cost Estimator specializing in property management, you will play a crucial role in overseeing financial aspects of construction projects. Your expertise will ensure that all costs are accurately monitored and reported.Key ResponsibilitiesManage and oversee construction contracts, including...

  • Cost Estimator – Property Management

    3 weeks ago

    Wembley, United Kingdom Hunter Mason Full time

    Cost Estimator – Property ManagementRole OverviewAs a Cost Estimator specializing in Property Management, you will play a crucial role in overseeing financial aspects of construction projects. Your expertise will ensure that projects are delivered within budget while maintaining high standards of quality.Key ResponsibilitiesManage and administer...

  • Roving Facilities Manager

    1 day ago

    Wembley, United Kingdom Anderselite LTD Full time

    About the RoleWe are seeking a highly skilled and experienced Facilities Manager to join our team at Anderselite LTD. As a Roving Facilities Manager, you will be responsible for overseeing and managing several properties throughout the Greater London region.Key ResponsibilitiesDeliver a legally compliant, safe, and customer-focused environment across...

  • Property Valuer

    2 weeks ago

    Wembley, United Kingdom haart Full time

    Are you passionate about property and delivering first class customer service? Join haart in Wembley as a Property Valuer and become part of the UK's largest independant property services group.   Benefits of being a Property Valuer at haart Estate Agents in Wembley Complete on target earnings of £45000 per year Five months of supplementary...

  • Property Surveyor

    3 weeks ago

    Wembley, United Kingdom Brent Council-Housing Full time

    Join Our Team as a Property SurveyorAre you a dedicated surveying expert eager to enhance the living conditions of community members? If you are contemplating this opportunity, please review the following information.About the RoleWe are looking for a motivated Property Surveyor to become part of Brent's Housing Services, delivering a client-oriented...

  • Lettings Negotiator

    2 weeks ago

    Wembley, United Kingdom One Property Recruitment Full time

    Lettings Negotiator- Wembley- £30,000 – plus generous commission! One Property Recruitment have been instructed upon the search for a Lettings Negotiator to join our prime client’s Build to Rent scheme close by to Wembley. You will be working for a leading property company who have multiple Build to Rent developments all over the UK. What will your...

  • Lettings Negotiator

    1 week ago

    Wembley, United Kingdom One Property Recruitment Full time

    Lettings Negotiator- Wembley- £30,000 – plus generous commission!One Property Recruitment have been instructed upon the search for a Lettings Negotiator to join our prime client’s Build to Rent scheme close by to Wembley. You will be working for a leading property company who have multiple Build to Rent developments all over the UK.What will your daily...

  • **General Manager

    5 hours ago

    Wembley, United Kingdom Verve life Full time

    About the RoleWe are seeking an experienced and skilled General Manager to lead the daily operations of our co-living space, Wembley Ark. As a key member of our team, you will be responsible for managing the onsite team, ensuring a thriving community, and driving revenue growth.Key ResponsibilitiesPeople Management: Lead recruitment, training, and...