Operations Supervisor at M&S

1 month ago


Brighton, United Kingdom SSP Careers Full time

Position Overview:
As a Duty Manager at M&S, you will be an integral part of our operations, ensuring a seamless experience for our customers.
  • Compensation: Pay Rate: £12.63 per hour, with an additional £1.50 per hour for shifts worked between midnight and 6am, totaling £14.13 per hour.
Work Schedule:
  • Full-time position of 37.5 hours, working any 5 days out of 7, between 5am and midnight, including weekdays, weekends, and Bank Holidays.
  • Applicants must be 18 years or older due to responsibilities involving the handling and serving of alcohol.

If you have a passion for food and travel, you are in the right place. We are the global experts in food travel, offering a variety of delicious options for everyone.

Our partnerships with over 500 brands, including our own creations and well-known franchises, ensure that we provide the best food and drink choices.


Why Consider a Role with M&S?

At SSP, we offer more than just jobs; we provide dynamic career paths with numerous benefits:

  • Meal Discounts: Enjoy a 75% discount on meals while on duty.
  • Employee Discounts: Benefit from up to 50% off at various SSP brands and franchises across the UK.
  • Family and Friends App: Access a 20% discount across our units (T&C apply) and a range of support services for you and your loved ones.
  • Flexible Work Arrangements: We promote a healthy work-life balance.
  • Career Development: Participate in award-winning training programs and development opportunities, including the Duty Manager Development Programme.
  • Health and Wellbeing: Access flexible working options and comprehensive family-friendly leave.
  • Diversity and Inclusion: We value diversity and have various networks to support all employees.
  • Engagement Activities: Participate in competitions and recognition programs.
  • Financial Benefits: Enjoy pension plans, life assurance, and competitive pay rates.
Key Responsibilities:
  • Possess at least 1 year of supervisory experience in hospitality or retail.
  • Create a clean and welcoming environment that exceeds customer expectations.
  • Support and guide colleagues, ensuring a safe working atmosphere.
  • Oversee daily operations, including unit opening and closing, while adhering to guidelines.
  • Focus on operational efficiency and champion improvements.
  • Recognize and celebrate exceptional service within the team.
  • Build strong relationships and communicate effectively to ensure team success.

Explore a fulfilling career as a Duty Manager with SSP, where you can contribute to the success of a beloved brand.


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