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Night Shift Duty Manager M&S

2 months ago


Brighton, Brighton and Hove, United Kingdom SSP Group Full time
Job Title: Night Shift Duty Manager M&S

Are you a motivated and experienced supervisor looking for a new challenge? We are seeking a Night Shift Duty Manager to join our team at M&S in Brighton Station.

About the Role:
  • Lead a team of colleagues to deliver exceptional customer service and maintain a clean and welcoming atmosphere.
  • Coordinate team efforts to ensure operational excellence, adhering to guidelines and completing necessary documentation.
  • Focus on operational efficiency, staying informed about unit performance, and championing improvements.
  • Recognize and celebrate exceptional service within the team, leading by example and promoting inclusivity and motivation.
  • Build strong relationships, communicate effectively, and make thoughtful decisions to ensure the team's success and deliver excellence in customer service.
What We Offer:
  • Competitive pay rates and benefits package.
  • Opportunities for career growth and development through our award-winning training programs.
  • A dynamic and inclusive work environment that values diversity and promotes work-life balance.
  • Access to exclusive discounts and perks, including 75% off meals while on duty.
  • A comprehensive family-friendly leave policy and retail trust.
Requirements:
  • At least 1 year of experience working as a supervisor in hospitality or retail.
  • Strong leadership and communication skills.
  • Ability to work flexibly, including evenings, weekends, and Bank Holidays.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and leading a team to success, we encourage you to apply for this exciting opportunity.