Night Shift Duty Manager M&S Position

3 weeks ago


Brighton, Brighton and Hove, United Kingdom SSP Group Full time

Role Overview

As a Night Shift Duty Manager at SSP Group, you will be responsible for creating a clean and welcoming atmosphere that exceeds customer expectations. You will take charge of guiding and supporting your colleagues, maintaining a safe working and dining environment, and being the go-to person for day-to-day queries.

Key Responsibilities

  • Oversee the unit's opening and closing, ensuring operational excellence and adhering to guidelines.
  • Coordinate team efforts to achieve exceptional customer service.
  • Recognise and celebrate exceptional service within the team, leading by example and promoting inclusivity and motivation.
  • Build strong relationships, communicate effectively, and make thoughtful decisions to ensure the team's success.

Requirements

  • At least 1 year of experience working as a supervisor in hospitality or retail role.
  • Ability to work flexibly, including evenings, weekends, and Bank Holidays.

Benefits

  • Competitive pay rates.
  • 75% discount off your meal while on duty.
  • Employee discounts on various SSP brands and franchises across the UK.
  • Friends and Family App with 20% discount across our Catering, Whistlestop, and Urban Express units.
  • Flexible scheduling to accommodate various lifestyles.
  • Continuous growth opportunities through award-winning training, apprenticeships, and development programs.
  • Health and wellbeing support, including Retail Trust, flexible working, and comprehensive family-friendly leave.

About SSP Group

SSP Group is a leading operator of food and beverage outlets in travel locations worldwide. We are proud to be an equal-opportunity employer who seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.



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