Night Shift Duty Manager M&S Position
3 weeks ago
Role Overview
As a Night Shift Duty Manager at SSP Group, you will be responsible for creating a clean and welcoming atmosphere that exceeds customer expectations. You will take charge of guiding and supporting your colleagues, maintaining a safe working and dining environment, and being the go-to person for day-to-day queries.
Key Responsibilities
- Oversee the unit's opening and closing, ensuring operational excellence and adhering to guidelines.
- Coordinate team efforts to achieve exceptional customer service.
- Recognise and celebrate exceptional service within the team, leading by example and promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions to ensure the team's success.
Requirements
- At least 1 year of experience working as a supervisor in hospitality or retail role.
- Ability to work flexibly, including evenings, weekends, and Bank Holidays.
Benefits
- Competitive pay rates.
- 75% discount off your meal while on duty.
- Employee discounts on various SSP brands and franchises across the UK.
- Friends and Family App with 20% discount across our Catering, Whistlestop, and Urban Express units.
- Flexible scheduling to accommodate various lifestyles.
- Continuous growth opportunities through award-winning training, apprenticeships, and development programs.
- Health and wellbeing support, including Retail Trust, flexible working, and comprehensive family-friendly leave.
About SSP Group
SSP Group is a leading operator of food and beverage outlets in travel locations worldwide. We are proud to be an equal-opportunity employer who seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.
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