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Operations Supervisor

2 months ago

Brighton, United Kingdom SSP Careers Full time

Position Overview:
As a Duty Manager at M&S, you will be responsible for overseeing daily operations at our Brighton Station location.
  • Compensation: Enjoy a competitive pay rate of £12.63 per hour, with an additional £1.50 per hour for shifts worked between midnight and 6am, totaling £14.13 per hour.
Work Schedule:
  • Full-time commitment of 37.5 hours per week, with shifts spanning any 5 days out of 7, from 5am to midnight. Flexibility is key, as you will work across weekdays, weekends, and public holidays.
  • Applicants must be at least 18 years old to fulfill certain responsibilities, including the handling and serving of alcohol.

If you have a passion for food and travel, this is the ideal opportunity for you. We pride ourselves on being global experts in food travel, offering a diverse range of culinary options.

Our partnerships include over 500 brands, featuring our own unique offerings like Upper Crust and Millie's Cookies, alongside renowned franchises such as M&S, Starbucks, and Burger King.


Why Choose SSP?
At SSP, we offer more than just a job; we provide a pathway to a fulfilling career with numerous benefits:

  • Meal Discounts: Enjoy a 75% discount on meals while on duty.
  • Employee Discounts: Benefit from up to 50% off at various SSP brands and franchises across the UK.
  • Family and Friends App: Access a 20% discount at select units and enjoy additional perks like shopping discounts and 24/7 support services.
  • Flexible Scheduling: We promote a healthy work-life balance to accommodate different lifestyles.
  • Professional Development: Take advantage of award-winning training programs and growth opportunities, including the Duty Manager Development Programme.
  • Health and Wellbeing: Access comprehensive support, including flexible working arrangements and family-friendly leave policies.
  • Diversity and Inclusion: We celebrate diversity and have various networks to support all employees.
  • Engagement Activities: Participate in fun events like Barista Competitions and Superstars Recognition.
  • Financial Benefits: Enjoy competitive pay rates, pension plans, and other financial support options.
Key Responsibilities:
  • Minimum of 1 year of supervisory experience in a hospitality or retail environment.
  • Ensure a clean and welcoming atmosphere that exceeds customer expectations.
  • Support and guide team members, maintaining a safe and efficient working environment.
  • Oversee unit operations, including opening and closing procedures, while ensuring compliance with company standards.
  • Drive operational efficiency and promote continuous improvement.
  • Recognize and celebrate exceptional team performance, fostering a culture of inclusivity and motivation.
  • Build strong relationships and communicate effectively to ensure team success and excellent customer service.