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Operations Supervisor at M&S

2 months ago


Brighton, United Kingdom SSP Careers Full time

Position Overview:
As a Duty Manager at M&S, you will be responsible for overseeing daily operations at our Brighton Station location.
  • Compensation: Enjoy a competitive pay rate of £12.63 per hour, with an additional £1.50 per hour for shifts worked between midnight and 6am, totaling £14.13 per hour.
Work Schedule:
  • Full-time position of 37.5 hours per week, with shifts spanning any 5 days from 5am to midnight, including weekdays, weekends, and Bank Holidays.
  • Applicants must be at least 18 years old to perform certain responsibilities, including handling and serving alcohol.

If you have a passion for food and travel, this is the perfect opportunity for you. We are recognized as global leaders in food travel, offering a diverse range of delicious options for our customers.

We collaborate with over 500 brands, featuring our own creations like Upper Crust and Millie's Cookies, alongside well-known franchises such as M&S, Starbucks, and Burger King.


Why Consider a Role with M&S?

At SSP, we provide not just jobs, but dynamic career paths filled with numerous benefits:

  • Meal Discounts: Enjoy a 75% discount on meals while on duty.
  • Employee Benefits: Access up to 50% discounts across various SSP brands and franchises throughout the UK.
  • Family and Friends App: Receive a 20% discount at our Catering, Whistlestop, and Urban Express units (terms and conditions apply).
  • Flexible Scheduling: We promote a healthy work-life balance to accommodate diverse lifestyles.
  • Professional Development: Engage in award-winning training programs, apprenticeships, and growth opportunities to enhance your skills.
  • Health and Wellbeing: Benefit from flexible working arrangements and comprehensive family-friendly leave options.
  • Inclusive Culture: We celebrate diversity and inclusion, offering various support networks.
  • Engaging Activities: Participate in events like Barista Competitions and Superstars Recognition.
  • Financial Security: Enjoy pension plans, life assurance, and competitive pay rates.
Key Responsibilities:
  • Bring at least one year of supervisory experience in hospitality or retail.
  • Create a clean and inviting atmosphere that exceeds customer expectations.
  • Support and guide team members, ensuring a safe working environment.
  • Oversee daily operations, including unit opening and closing procedures.
  • Focus on improving operational efficiency and performance.
  • Recognize and celebrate exceptional service within the team.
  • Build strong relationships and communicate effectively to ensure team success.

Explore the possibility of a fulfilling career with SSP as a Duty Manager. We are committed to equal opportunity employment, seeking to recruit and retain talented individuals from diverse backgrounds.