Support Coordinator

3 weeks ago


North Shields, North Tyneside, United Kingdom Home Group Full time

Make a Difference as a Support Coordinator

At Home Group, we're dedicated to providing exceptional support and empowering individuals to live fulfilling lives. As a Support Coordinator, you'll play a vital role in helping customers navigate their journey towards greater independence.

Your Responsibilities
  • Guide new customers through the tenancy setup process, ensuring a smooth transition into their new homes.
  • Provide ongoing support to customers, assisting them with managing their tenancies effectively.
  • Collaborate with customers to develop personalized support plans and set achievable goals.
  • Conduct regular visits to provide in-person support and guidance.
  • Foster a positive and collaborative environment by engaging with colleagues and sharing best practices.
Your Skills and Experience

We're looking for someone who is passionate about making a difference in the lives of others. You should possess:

  • A genuine desire to support individuals with diverse needs.
  • Experience in creating comprehensive support plans tailored to individual circumstances.
  • Proven ability to coordinate customer referrals and ensure seamless transitions between services.
  • Strong initiative and the ability to work independently while maintaining a collaborative approach.
  • A valid driver's license and access to a reliable vehicle for business purposes.
What We Offer

At Home Group, we value our employees and offer a comprehensive benefits package that includes:

  • Competitive salary and opportunities for career growth.
  • Comprehensive leave entitlement to ensure work-life balance.
  • Health cash plan to support your well-being.
  • High street discounts to save on everyday purchases.
  • Dedicated support for employee wellbeing and development.

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