Lead Support Worker

1 week ago

North Shields, North Tyneside, United Kingdom Home Group Limited Full time

About the Role:

We are seeking a highly motivated and experienced Support Coordinator to join our team at Home Group Limited. As a Support Coordinator, you will play a vital role in supporting our customers who have complex needs to develop their skills and live more independently in the community.

Key Responsibilities:

  • Signing new customers up to tenancies in their new homes
  • Supporting customers to manage a tenancy, helping them to prepare for a future of independent living
  • Carrying out risk assessments, support planning, goal setting and regular reviews
  • Visiting customers to carry out support sessions through the Home Achievement Program
  • Collaborating with colleagues to ensure seamless support delivery

Requirements:

  • Passion to support our customers to live their best life, working collaboratively with an eye for detail
  • Experience of creating person-centred support plans and supporting colleagues in working to work to the plans
  • Experience of coordinating and assessing customer referrals
  • The ability to work on your own initiative, remain calm under pressure and have a resilient approach
  • A vehicle insured for business purposes and a willingness to use it for work-related tasks

What We Offer:

  • A competitive salary and benefits package, including a health cash plan and over 800 high street discounts
  • The opportunity to work for a top 10 Great Place to Work in the UK and be part of a supportive team
  • Professional development opportunities and the chance to grow with the company
  • A flexible working environment with a focus on work-life balance

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