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London, Greater London, United Kingdom Metropolitan Gaming Group Full time
Cash Desk Supervisor Job Description

Metropolitan Gaming Group is a leading gaming and leisure brand that offers exceptional experiences to its guests. We are seeking a highly skilled Cash Desk Supervisor to join our team.

Main Responsibilities:
  • Ensure the efficient operation of the cash desk and supervise cashiers to maintain high standards of customer service.
  • Assist the Cash Desk Manager in training and assessing staff, and compile training records and reports.
  • Compile and amend rotas to ensure the cash desk is adequately staffed at all times.
  • Deal with staffing issues and queries in the absence of the Cash Desk Manager.
Key Skills and Qualifications:
  • Previous experience working at a cash desk in a supervisory role.
  • Strong numeracy skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and maintain a high level of customer service.
  • Possession of a Personal Functional Licence (or appropriate gaming licence).
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for career development and growth.
  • Extensive rewards platform with discounts on travel, retail, and more.
  • Company sick pay, pension, and life assurance.