Administrative Support Specialist

2 weeks ago


Sidcup, United Kingdom Ackerman Pierce Ltd Full time

Job Summary:

Ackerman Pierce Ltd is seeking a highly skilled and proactive Business Support Officer to join our team. As a Business Support Officer, you will provide administrative support to our Enforcement and Tenancy teams, as well as a support role specific to the Neighbourhood Tenancy teams.

Key Responsibilities:

  • Support officers and Neighbourhood Manager to deliver an excellent housing management and ASB prevention and enforcement service to our residents within a specified geographical area.
  • Support and facilitate the delivery of a high standard of service against an agreed Service Plan for the assigned area in consultation with residents.
  • Provide excellent administrative support in relation to the preparation of documents for Housing Officers to use when going to court.
  • Provide excellent administrative support in relation to the management of the council owned garages (and car ports) that are available to be rented by members of the public. This includes the administration of the garage lettings, allocation of garages and terminating garage rental agreements.
  • Lead on preparing and completing all paperwork associated with signing up tenants to new tenancies. This includes conducting viewings, meeting with new tenants to complete relevant paperwork, identity checks and ensure that the first period of rent is paid in advance of the tenancy being signed.

Requirements:

  • Proven experience working in a fast-paced environment with multiple tasks and deadlines.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office and other administrative software.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • The opportunity to work with a dynamic and forward-thinking organization.


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