Healthcare Administrative Assistant

3 weeks ago

Billericay, Essex, United Kingdom South Green Surgery Full time

Position Overview

South Green Surgery is seeking a dedicated healthcare administrative assistant to join our team on a part-time basis, contributing 15 hours per week across three days.

This pivotal role serves as the first point of contact within the practice, delivering a comprehensive and efficient administrative support service to the management team. Key responsibilities include:

  • Providing a complete administrative service for all physicians and healthcare professionals, including the management of referrals through the e-referrals system and other channels, as well as the preparation of correspondence, reports, patient referrals, and meeting documentation with precision and quality;
  • Addressing patient and practice inquiries related to hospital appointments and treatments with confidentiality;
  • Organizing and distributing incoming correspondence through the document management system;
  • Ensuring that requests for information from medical records are handled according to practice protocols, with appropriate invoicing for any related charges;
  • Maintaining the electronic clinic management system accurately and securely;
  • Executing any reasonable administrative tasks as directed by the practice manager.

Candidate Profile

If you are a skilled healthcare administrative assistant seeking a rewarding opportunity, we invite you to consider this position. The ideal candidate will possess:

  • Strong administrative experience coupled with excellent organizational skills;
  • A solid understanding of medical terminology;
  • Proficiency in Microsoft Office and robust IT skills, along with experience using clinical management systems;
  • Experience in coding and processing clinical documentation;
  • The ability to respond effectively to dynamic situations;
  • Outstanding communication skills and a personable demeanor;
  • A commitment to maintaining confidentiality and data security at all times;
  • The capability to manage multiple tasks while working accurately under pressure;
  • The ability to collaborate effectively within a team, as well as work independently.

About Our Practice

We are a welcoming and progressive practice dedicated to providing high-quality care to our patients. Our team collaborates closely with other local surgeries and is part of a broader healthcare network. We offer a supportive work environment, competitive salary, and benefits such as the NHS pension scheme and health service discounts.

Important Note

This position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a Disclosure and Barring Service check will be required to assess any previous criminal convictions.

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