Administrative Receptionist

3 weeks ago

Billericay, Essex, United Kingdom The Billericay Medical Practice Full time
About the Role

The Billericay Medical Practice is seeking a dedicated receptionist/administrator to become a vital part of our support team on a part-time basis, working from Wednesday to Friday.

Main Responsibilities:
  • Provide general support to the practice team while maintaining a positive and welcoming demeanor towards patients and visitors, whether in person or over the phone.
  • Assist and guide patients in accessing the appropriate services or healthcare professionals in a courteous and efficient manner.
  • Perform a range of administrative tasks to ensure the seamless operation of the practice.
  • Enhance communication between patients, the primary healthcare team, secondary care, and other relevant healthcare organizations.

For further details, please refer to the complete job description and additional information provided.

About the Candidate

The ideal candidate will possess the following qualifications, skills, and experience:

  • Educated to GCSE level or equivalent.
  • Prior experience in a reception setting.
  • Experience in a telephone service environment.
  • Proficient typing skills.
  • Experience interacting with the general public/patients.
  • Ability to work independently and manage workload priorities effectively.
  • Capable of collaborating as part of a multi-skilled team.
  • Exhibit a pleasant and articulate demeanor.
  • Able to perform under pressure in a dynamic environment.
  • Demonstrate initiative in daily tasks.

Flexibility is essential, as there may be occasions requiring additional or alternative hours to cover for colleagues. Familiarity with the SystmOne clinical system is advantageous.

About Us

We are a prominent GP training practice serving a diverse patient population. For more information, please reach out.

Disclosure and Barring Service Check

This position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, necessitating a submission for Disclosure to the Disclosure and Barring Service to verify any previous criminal convictions.

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