Amazon Marketplace Operations Specialist

4 weeks ago

London, Greater London, United Kingdom Tambo Marketplaces LTD Full time
About Us

Tambo Marketplaces LTD is a leading Marketplace Solutions Provider that helps brands and retailers grow their sales on Amazon, whether they are starting out, looking to expand or simply optimising their current listing to drive performance. We offer a broad range of strategic, optimisation, management and advertising services in the UK and globally.

This is a great opportunity to work in arguably the most exciting area of e-commerce, with world leading brands, leaders in innovation or fast growing businesses to help them grow sales both in the UK and internationally.

The Role

As a key member of our team, you will be responsible for supporting the Marketplace Managers with managing the day-to-day operations for multiple high-profile clients across a range of marketplaces, primarily the Amazon Marketplace.

You will play an important role in supporting the full account lifecycle including project scope, client requirements, design, implementation, testing, deployment and post deployment operations. An understanding of E-Commerce & marketplace industry trends is essential.

Key Responsibilities
  • Supporting Marketplace Managers to best manage the relationships, deliverables and daily operations for multiple clients, managing own accounts once established in the role.
  • Analysing account performance and market behaviours to identify opportunities, optimise and grow your accounts
  • Ensuring the brand's Amazon catalogs are maintained
  • Supporting the creation and delivery of commercial reviews e.g. product assortment, profitability etc
  • Monitoring account health and provide operational support to clients
  • Producing and presenting weekly, monthly and quarterly reports and review documentation
  • Researching, setting up and optimising advertising campaigns (AMS)
  • Use proprietary and 3rd party tools to research and analyse a brand's performance on Amazon (and other marketplaces)
  • Research and generate category and brand insights that inform the preparation of Tambo's Performance Reports
  • Supporting wider business initiatives
Requirements

To be successful in this role, you will need:

  • 1Yrs+ experience using Amazon Vendor or Seller
  • Excellent written English and strong attention to detail
  • Interest in E-commerce
  • Good level of competency in Excel and PowerPoint
  • Analytical skills and high computer literacy, with ability to learn new systems
  • Confidence in communicating to both internal and external stakeholders/ clients
  • Demonstrable ability to think on your feet and make smart decisions
  • Planning, prioritisation and time-management skills

Preferred qualifications include:

  • Agency or brand side Amazon account management experience
  • Experience in preparing content for use on e-commerce platforms
  • Understanding and experience of selling on other marketplaces
Benefits
  • Private Health Care upon passing probation
  • Personal development budget & plan (£250/year)
  • Free Amazon Prime
  • Annual company trip + monthly socials
  • Flexible working hours
  • 5 weeks working from anywhere in the world, which increases to 8 at the 2 year mark
  • 26 days holiday in addition to the UK public holidays
  • Birthday day off
  • Annual charity day / several charity events in the year
  • Hybrid working - minimum 1 day bi-weekly in the office (but it's a really fun environment and people come in more)

Why choose Tambo Marketplaces LTD?

  • Flexibility from day one: Work-life balance matters
  • Exciting projects: Join a team that's shaping the future of e-commerce
  • A friendly and supportive team: 100% of our team say the people are the best part about working at Tambo

Stages of the process:

  • Intro call with Recruitment Coordinator
  • Task stage with hiring manager
  • Final stage with Senior Leadership Team member

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