Estates & Facilities Training Officer with Cleaning Oversight

4 weeks ago

Rainham, Greater London, United Kingdom London Ambulance Service NHS Trust Full time

Job Overview

The role of the Facilities Training Coordinator and Cleaning Operations Support is pivotal in the organization, focusing on the coordination, facilitation, and delivery of essential training programs across the cleaning division. The Facilities Department is responsible for managing a diverse team of permanent, temporary, and agency staff dedicated to maintaining cleanliness within the premises.

This position plays a crucial role in ensuring compliance with Trust policies and procedures, while also disseminating relevant legislation and guidelines to all personnel involved.

The ideal candidate will exhibit a process-oriented mindset with a keen eye for detail. Proficiency in MS Office applications, particularly Microsoft Word, Excel, and PowerPoint, is essential for generating high-quality reports and conducting data analysis. Strong communication skills are also a key requirement.

The post holder will be an integral member of the Facilities Management team, tasked with undertaking minor projects and additional responsibilities alongside their primary duties.

Main Responsibilities

  • Assist Facilities & Maintenance Officers and the Facilities & Maintenance Manager in advancing the training agenda and compiling Monthly Cleaning Reports.
  • Onboard new staff members and oversee the training matrix for the cleaning team, ensuring timely updates to line management regarding refresher training needs.
  • Effectively communicate changes and critical information to all Facilities Management and cleaning personnel in a clear and concise manner.
  • Support various functions within the facilities division to ensure adherence to mandatory training requirements while providing ongoing professional development to the team to meet Key Performance Indicators (KPIs) while maintaining operational efficiency.
  • Offer professional assistance at varying levels to the Senior Facilities Maintenance Officer and Facilities & Maintenance Manager on specific projects and tasks as directed.

About Us

Our vision is to provide exceptional emergency and urgent care services to everyone in London, available 24/7, throughout the year. Our strategic plan outlines our approach to achieving this vision, centered around three core missions:

  • Our Care - delivering outstanding emergency and urgent care whenever and wherever required.
  • Our Organization - fostering an inclusive, well-led, and highly skilled organization that employees take pride in.
  • Our London - leveraging our unique position across London to enhance the health of the capital.

To realize these missions, we have established 50 commitments to fulfill over the next five years. These ambitious commitments have been developed through extensive engagement with our internal teams, partners, and patients, alongside an analysis of population trends and future outlooks.

Qualifications

Essential

  • Proficient in MS Office applications, particularly Microsoft Word, Excel, and PowerPoint.
  • Demonstrated experience in providing training within a facilities management context.

Skills

Essential

  • Strong planning and organizational capabilities.
  • Ability to meet deadlines through effective time management, including prioritizing tasks and managing competing demands.
  • Competence in producing high-quality reports and conducting data analysis.
  • Good troubleshooting and analytical abilities.

Knowledge

Essential

  • Working knowledge of computer applications, including keyboard skills for Microsoft Word, Excel, as well as email and internet usage.
  • Ability to perform under pressure and meet deadlines without compromising performance standards.
  • Capacity to handle sensitive information with discretion.
  • Understanding of statutory and local requirements pertinent to estates and facilities management operations.

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