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Residential Manager

2 months ago

Rainham, Greater London, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Residential Manager to join our team at Bond Lodge. As a key member of our management team, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth day-to-day operation of the development, and maintaining a safe and secure environment.

Key Responsibilities
  • Manage the maintenance of the property, including coordinating repairs and maintenance with contractors
  • Provide a first-class service to residents, responding to their needs and concerns in a timely and professional manner
  • Organize activities and events to enhance the resident experience and promote a sense of community
  • Manage the administration of the development, including handling resident queries and concerns
  • Work closely with the Area Manager to ensure the development is run in accordance with company policies and procedures
Requirements
  • Proven experience in a customer-facing role, preferably in a residential or property management setting
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with residents and colleagues
  • Ability to work independently and as part of a team, with a flexible approach to working hours
  • Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple projects
  • Knowledge of health and safety procedures and protocols
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • The opportunity to work with a progressive and award-winning company