Apprentice Medical Receptionist
4 hours ago
About The Ryan Medical Centre
The Ryan Medical Centre is a well-established training practice with a strong commitment to education and personal development. As a member of the Lancashire and South Cumbria ICB, we strive to provide high-quality general medical services and additional enhanced services to our patients.
Job Summary
We are seeking a motivated and organized Apprentice Receptionist to join our team. The successful candidate will be responsible for providing exceptional patient care, managing administrative tasks, and contributing to the smooth operation of our medical centre.
Key Responsibilities
- Greet patients upon arrival, ensuring they are checked in manually
- Answer telephone calls, handling enquiries and providing information
- Make appointments, including telephone, follow-up, and urgent appointments
- Manage messages from patients, clinicians, and external bodies, taking appropriate action when required
- Record requests for home visits and pass them on to the duty doctor
- Handle patient files with confidentiality and maintain accurate records
- Scan hospital reports and letters, ensuring up-to-date correspondence
- Conduct patient and GP Registrar surveys
- Assist with QoF and Enhanced Services reporting and planning
Requirements
- Ability to work as part of a team, maintaining a high level of professionalism
- Excellent communication and interpersonal skills, with the ability to listen and empathize with patients
- Effective prioritization and planning, using initiative when under pressure
What We Offer
- A supportive and dynamic team environment
- Opportunities for personal and professional growth and development
- A range of benefits, including uniform, PPE, parking, and a yearly Christmas party
How to Apply
Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you.
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