Apprentice Medical Receptionist

1 week ago


Preston, Lancashire, United Kingdom The Ryan Medical Centre Full time

About The Ryan Medical Centre

The Ryan Medical Centre is a well-established training practice that provides high-quality general medical services and enhanced services to our patients. We strive to maintain a rich educational environment for our learners and encourage personal development of all our team members.

Job Summary

We are seeking a motivated and detail-oriented individual to join our team as an Apprentice Medical Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities

  • Greet patients and ensure they are checked in manually
  • Answer telephone calls and respond to patient inquiries
  • Make appointments, including telephone, follow-up, and urgent appointments
  • Handle patient messages and take appropriate action
  • Record requests for home visits and pass them on to the duty doctor
  • Maintain confidentiality and handle patient files securely
  • File medical records and scan hospital reports and letters
  • Assist with patient and GP Registrar surveys
  • Support the practice manager with call and recall of patient lists and QoF and Enhanced Services reporting

Requirements

  • Ability to work as part of a team and maintain a high level of professionalism
  • Excellent communication and interpersonal skills
  • Ability to prioritize and plan actions under pressure

What We Offer

  • A supportive and dynamic work environment
  • Opportunities for personal and professional growth
  • Competitive benefits and incentives


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