Customer Service Specialist
3 weeks ago
We are seeking a highly motivated and detail-oriented Customer Service Consultant to join our team at our environmental testing laboratory in Didcot, Oxfordshire.
Key Responsibilities:
- Provide exceptional customer service to clients via phone and email.
- Perform administrative tasks, including invoicing, booking sample collections, and resolving customer queries.
- Develop and maintain relationships with existing customers.
- Work in a fast-paced environment with a strong focus on quality and efficiency.
Requirements:
- A background in science is highly beneficial, either from an academic or professional environment.
- Excellent customer service skills, ideally developed in a similar role.
- Highly motivated with great attention to detail and problem-solving capability.
- Excellent communication skills and a strong appreciation for quality and efficiency.
What We Offer:
This is a fantastic opportunity to gain full training and working experience within a scientific environment with a globally successful organization. Great opportunities to develop professionally and progress.
Network Scientific Recruitment is an award-winning science recruitment agency specializing in temporary, permanent, and contract recruitment services to the scientific and related technical industries.
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