Customer Service Apprentice

5 days ago

Didcot, Oxfordshire, United Kingdom Great Western Railway (GWR) Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice at Great Western Railway (GWR). As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences and ensuring our passengers receive the highest level of service.

Key Responsibilities
  • Provide exceptional customer service to our passengers, responding to their queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to ensure seamless delivery of customer service across our network.
  • Develop and maintain a thorough understanding of our products and services, enabling you to provide accurate and informed advice to customers.
  • Contribute to the development and implementation of customer service initiatives, aimed at enhancing the overall passenger experience.
What We Offer

As a Customer Service Apprentice at GWR, you will have the opportunity to develop a wide range of skills and knowledge, including:

  • Customer service and communication skills
  • Product knowledge and sales techniques
  • Teamwork and collaboration
  • Problem-solving and conflict resolution

You will also have access to comprehensive training and development programs, designed to support your growth and progression within the company.

Requirements

To be successful in this role, you will need to possess:

  • Excellent communication and interpersonal skills
  • A strong customer service ethos and a passion for delivering exceptional experiences
  • Ability to work effectively in a fast-paced environment
  • Basic IT skills and familiarity with customer service software

We are committed to creating an inclusive and diverse work environment, where all colleagues feel valued and supported. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

  • Customer Service Apprentice

    2 weeks ago

    Didcot, Oxfordshire, United Kingdom Great Western Railway (GWR) Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Apprentice to join our team at Great Western Railway (GWR). As a Customer Service Apprentice, you will play a vital role in delivering exceptional customer experiences and providing top-notch service to our passengers.Key ResponsibilitiesProvide excellent customer service to...

  • Customer Service Apprentice

    2 weeks ago

    Didcot, Oxfordshire, United Kingdom Great Western Railway (GWR) Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Apprentice to join our team at Great Western Railway (GWR). As a Customer Service Apprentice, you will play a vital role in delivering exceptional customer experiences and providing top-notch service to our passengers.Key ResponsibilitiesProvide excellent customer service to...

  • Customer Service Apprentice

    1 day ago

    Didcot, Oxfordshire, United Kingdom Great Western Railway (GWR) Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Apprentice to join our team at Great Western Railway (GWR). As a Customer Service Apprentice, you will play a vital role in delivering exceptional customer experiences and providing top-notch service to our passengers.Key ResponsibilitiesProvide excellent customer service to...

  • Customer Service Apprentice

    1 day ago

    Didcot, Oxfordshire, United Kingdom Great Western Railway (GWR) Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Apprentice to join our team at Great Western Railway (GWR). As a Customer Service Apprentice, you will play a vital role in delivering exceptional customer experiences and providing top-notch service to our passengers.Key ResponsibilitiesProvide excellent customer service to...

  • Customer Service Apprentice

    1 week ago

    Didcot, Oxfordshire, United Kingdom Great Western Railway (GWR) Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice at Great Western Railway (GWR). As a Customer Service Apprentice, you will play a vital role in delivering exceptional customer experiences and providing support to our customers across various locations.Key ResponsibilitiesProvide...

  • Customer Service Apprentice

    7 days ago

    Didcot, Oxfordshire, United Kingdom Great Western Railway (GWR) Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice at Great Western Railway (GWR). As a Customer Service Apprentice, you will play a vital role in delivering exceptional customer experiences and providing support to our customers across various locations.Key ResponsibilitiesProvide...

  • Customer Service Apprentice

    3 weeks ago

    Didcot, Oxfordshire, United Kingdom FirstGroup Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring their journey with us is safe, enjoyable, and memorable.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Apprentice

    4 weeks ago

    Didcot, Oxfordshire, United Kingdom FirstGroup Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring their journey with us is safe, enjoyable, and memorable.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Apprentice

    3 weeks ago

    Didcot, Oxfordshire, United Kingdom FirstGroup Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring their journey with us is safe, enjoyable, and memorable.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Apprentice

    3 weeks ago

    Didcot, Oxfordshire, United Kingdom FirstGroup Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring their journey with us is safe, enjoyable, and memorable.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Apprentice

    2 weeks ago

    Didcot, Oxfordshire, United Kingdom FirstGroup Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring their journey with us is safe, enjoyable, and memorable.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Apprentice

    2 weeks ago

    Didcot, Oxfordshire, United Kingdom FirstGroup Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring their journey with us is safe, enjoyable, and memorable.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Apprentice

    4 weeks ago

    Didcot, Oxfordshire, United Kingdom Great Western Railway (GWR) Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our Customer Service team as a Customer Service Apprentice. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and ensuring our customers receive the highest level of service.Key ResponsibilitiesProvide exceptional customer...

  • Customer Service Apprentice

    3 weeks ago

    Didcot, Oxfordshire, United Kingdom Great Western Railway (GWR) Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our Customer Service team as a Customer Service Apprentice. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and ensuring our customers receive the highest level of service.Key ResponsibilitiesProvide exceptional customer...

  • Customer Service Apprentice

    3 weeks ago

    Didcot, Oxfordshire, United Kingdom FirstGroup Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring their journey with us is safe, enjoyable, and memorable.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Apprentice

    1 week ago

    Didcot, Oxfordshire, United Kingdom FirstGroup Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring their journey with us is safe, enjoyable, and memorable.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Apprentice

    1 week ago

    Didcot, Oxfordshire, United Kingdom FirstGroup Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring their journey with us is safe, enjoyable, and memorable.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Apprentice

    3 weeks ago

    Didcot, Oxfordshire, United Kingdom FirstGroup Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring their journey with us is safe, enjoyable, and memorable.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Apprentice

    4 days ago

    Didcot, Oxfordshire, United Kingdom FirstGroup Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring their journey with us is safe, enjoyable, and memorable.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Apprentice

    3 days ago

    Didcot, Oxfordshire, United Kingdom FirstGroup Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring their journey with us is safe, enjoyable, and memorable.Key ResponsibilitiesProvide excellent customer...