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Customer Service Specialist

2 months ago

Didcot, Oxfordshire, United Kingdom Network Scientific Recruitment Full time
Job Opportunity

We are seeking a highly motivated and detail-oriented Customer Service Consultant to join our team at our environmental testing laboratory in Didcot, Oxfordshire.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone and email.
  • Perform administrative tasks, including invoicing, booking sample collections, and resolving customer queries.
  • Develop and maintain relationships with existing customers.
  • Work in a fast-paced environment with a strong focus on quality and efficiency.

Requirements:

  • A background in science is highly beneficial, either from an academic or professional environment.
  • Excellent customer service skills, ideally developed in a similar role.
  • Highly motivated, with great attention to detail and problem-solving capability, excellent communication skills, and a strong appreciation for quality and efficiency.
  • Immediate availability to begin.

What We Offer:

This is a fantastic opportunity to gain full training and working experience within a scientific environment, with a globally successful organization. Great opportunities to develop professionally and progress.

Network Scientific Recruitment is an award-winning science recruitment agency specializing in temporary, permanent, and contract recruitment services to the scientific and related technical industries.