Customer Service Representative

7 hours ago

Didcot, Oxfordshire, United Kingdom Sainsbury's Full time
Join Our Team as a Travel Money Advisor

We are seeking a skilled and customer-focused Travel Money Advisor to join our team at Sainsbury's Bank. As a key member of our team, you will be responsible for providing exceptional customer service and handling currency transactions with accuracy and efficiency.

Key Responsibilities:

  • Provide personalized service to customers, answering their queries and resolving any issues in a timely and professional manner.
  • Handle currency transactions, including exchanging foreign currency and providing customers with accurate change.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
  • Stay up-to-date with product knowledge and regulatory requirements to ensure compliance and provide expert advice to customers.

What We Offer:

  • A competitive rate of pay and a range of benefits, including a discount card, generous holiday entitlement, and pension scheme.
  • Opportunities for career development and progression within the company.
  • A supportive and inclusive work environment, with a focus on colleague wellbeing and development.

Requirements:

  • Previous experience in a customer-facing role, preferably in a financial services environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Accuracy and attention to detail, with the ability to handle cash and financial transactions with precision.

Why Join Us?

Sainsbury's Bank is a leading provider of financial services, with a strong reputation for customer service and innovation. As a Travel Money Advisor, you will have the opportunity to work with a talented team of professionals, develop your skills and knowledge, and make a real difference to our customers' lives.

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