Customer Service Representative
20 hours ago
We are seeking a highly organized and proactive Customer Service Advisor to join our team at Reed Oxford. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via phone, email, and chat.
Key Responsibilities- Manage customer orders, queries, and updates, providing end-to-end service and resolving issues in a timely manner.
- Collaborate with Sales, Technical, and Supply teams to find solutions to customer supply-related queries.
- Monitor customer payment performance and follow up on unpaid or late payments.
- Collect evidence of extra costs due to customer fault and seek endorsement for billing.
- Support and deliver improvement initiatives as part of a cross-functional account team.
- Highly organized with the ability to prioritize tasks effectively.
- A proactive learner with a keen interest in developing new skills.
- Ability to develop effective working relationships both internally and externally.
- Experience with SAP, S4HANA, or similar Enterprise Resource Planning software is desirable.
- Free parking on-site.
- Subsidized lunch options with free coffee and tea available.
- Access to Wellbeing Support networks and events.
- Opportunity to gain unique customer perspectives and Order-To-Cash experience.
- Access to a Car share scheme.
To apply for this role, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
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Customer Service Representative
2 weeks ago
Didcot, Oxfordshire, United Kingdom GLL Full timeAbout GLLGLL is a leading leisure organization that operates a network of leisure centers across the UK. We are committed to providing high-quality services to our customers and are seeking a skilled Customer Service Representative to join our team.About the RoleWe are looking for a Customer Service Representative to work at our Didcot Wave leisure center....
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Customer Service Representative
2 weeks ago
Didcot, Oxfordshire, United Kingdom GLL Full timeAbout GLLGLL is a leading leisure organization that operates a network of leisure centers across the UK. We are committed to providing high-quality services to our customers and are seeking a skilled Customer Service Representative to join our team.About the RoleWe are looking for a Customer Service Representative to work at our Didcot Wave leisure center....
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Customer Service Representative
3 days ago
Didcot, Oxfordshire, United Kingdom Nationwide Building Society Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.Key ResponsibilitiesProvide excellent customer service and support to members across various channels,...
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Customer Service Representative
3 days ago
Didcot, Oxfordshire, United Kingdom Nationwide Building Society Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.Key ResponsibilitiesProvide excellent customer service and support to members across various channels,...
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Customer Service Representative
2 weeks ago
Didcot, Oxfordshire, United Kingdom GLL Full timeAbout GLLGLL is a leading leisure and fitness provider, dedicated to delivering exceptional customer experiences across the UK.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering first-class customer service,...
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Customer Service Representative
2 weeks ago
Didcot, Oxfordshire, United Kingdom GLL Full timeAbout GLLGLL is a leading leisure and fitness provider, dedicated to delivering exceptional customer experiences across the UK.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering first-class customer service,...
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Customer Service Representative
2 weeks ago
Didcot, Oxfordshire, United Kingdom FatFace Full timeJob OverviewWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As the face of our business, you will be responsible for providing exceptional service to our customers, ensuring they have a memorable experience with us.Key ResponsibilitiesGreet and thank customers in a warm and friendly manner,...
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Customer Service Representative
2 weeks ago
Didcot, Oxfordshire, United Kingdom FatFace Full timeJob OverviewWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As the face of our business, you will be responsible for providing exceptional service to our customers, ensuring they have a memorable experience with us.Key ResponsibilitiesGreet and thank customers in a warm and friendly manner,...
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Customer Service Representative
7 days ago
Didcot, Oxfordshire, United Kingdom Network Scientific Recruitment Full timeCustomer Service Consultant OpportunityWe are seeking a highly motivated and detail-oriented Customer Service Consultant to join our team at our environmental testing laboratory in Didcot, Oxfordshire. As a Customer Service Consultant, you will be responsible for providing exceptional customer service to our clients, predominantly via phone and email.Key...
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Customer Service Representative
7 days ago
Didcot, Oxfordshire, United Kingdom Network Scientific Recruitment Full timeCustomer Service Consultant OpportunityWe are seeking a highly motivated and detail-oriented Customer Service Consultant to join our team at our environmental testing laboratory in Didcot, Oxfordshire. As a Customer Service Consultant, you will be responsible for providing exceptional customer service to our clients, predominantly via phone and email.Key...
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Customer Service Representative
5 days ago
Didcot, Oxfordshire, United Kingdom Reed Full time{"Job Title": "Customer Service Advisor Shift Work", "Job Description": "Job SummaryWe are seeking a highly organized and proactive Customer Service Advisor to join our team at Reed Oxford. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via phone, email, and chat.Key...
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Customer Service Representative
5 days ago
Didcot, Oxfordshire, United Kingdom Reed Full time{"Job Title": "Customer Service Advisor Shift Work", "Job Description": "Job SummaryWe are seeking a highly organized and proactive Customer Service Advisor to join our team at Reed Oxford. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via phone, email, and chat.Key...
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Customer Service Representative
7 days ago
Didcot, Oxfordshire, United Kingdom Network Scientific Recruitment Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Customer Service Consultant to join our team at our environmental testing lab in Didcot, Oxfordshire.The ideal candidate will have a background in science and excellent customer service skills, with the ability to provide exceptional support to our clients via phone and email.The role involves...
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Customer Service Representative
7 days ago
Didcot, Oxfordshire, United Kingdom Network Scientific Recruitment Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Customer Service Consultant to join our team at our environmental testing lab in Didcot, Oxfordshire.The ideal candidate will have a background in science and excellent customer service skills, with the ability to provide exceptional support to our clients via phone and email.The role involves...
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Customer Service Representative
2 days ago
Didcot, Oxfordshire, United Kingdom Reed Full timeCustomer Service AdvisorReed Oxford is seeking a highly organized and proactive Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers via phone, email, and chat.Key Responsibilities:Manage customer orders, queries, and updates, ensuring timely and...
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Customer Service Representative
2 days ago
Didcot, Oxfordshire, United Kingdom Reed Full timeCustomer Service AdvisorReed Oxford is seeking a highly organized and proactive Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers via phone, email, and chat.Key Responsibilities:Manage customer orders, queries, and updates, ensuring timely and...
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Customer Service Representative
5 days ago
Didcot, Oxfordshire, United Kingdom Reed Full timeCustomer Service AdvisorReed Oxford is seeking a highly organized and proactive Customer Service Advisor to join our client, a global leader in development and manufacture. As a key member of our team, you will provide exceptional service to customers via phone, email, and chat, managing customer orders, queries, and updates.Key Responsibilities:Launch and...
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Customer Service Representative
5 days ago
Didcot, Oxfordshire, United Kingdom Reed Full timeCustomer Service AdvisorReed Oxford is seeking a highly organized and proactive Customer Service Advisor to join our client, a global leader in development and manufacture. As a key member of our team, you will provide exceptional service to customers via phone, email, and chat, managing customer orders, queries, and updates.Key Responsibilities:Launch and...
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Customer Service Representative
2 weeks ago
Didcot, Oxfordshire, United Kingdom The Midcounties Co-operative Full timeAbout the Role:We are seeking a skilled and customer-focused individual to join our Post Office team as a Post Office Counter Clerk. As a valued member of our team, you will be responsible for providing excellent customer service, handling postal and financial services, and managing cash transactions.Key Responsibilities:Provide exceptional customer service...
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Customer Service Representative
2 weeks ago
Didcot, Oxfordshire, United Kingdom The Midcounties Co-operative Full timeAbout the Role:We are seeking a skilled and customer-focused individual to join our Post Office team as a Post Office Counter Clerk. As a valued member of our team, you will be responsible for providing excellent customer service, handling postal and financial services, and managing cash transactions.Key Responsibilities:Provide exceptional customer service...
