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Customer Service Representative
2 months ago
About the Role:
We are seeking a skilled and customer-focused individual to join our Post Office team as a Post Office Counter Clerk. As a valued member of our team, you will be responsible for providing excellent customer service, handling postal and financial services, and managing cash transactions.
Key Responsibilities:
- Provide exceptional customer service and resolve customer complaints in a professional manner.
- Process transactions accurately and efficiently, including handling cash, credit, and debit transactions.
- Manage cash handling and maintain a high level of accuracy and attention to detail.
- Follow all policies, procedures, and cash management guidelines to ensure the security and integrity of our operations.
- Work collaboratively with colleagues to achieve team goals and objectives.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Basic math skills and accuracy with handling cash transactions.
- Ability to follow policies and procedures and maintain confidentiality.
What We Offer:
As a valued member of our team, you will receive comprehensive training and support to ensure your success in this role. You will also have the opportunity to work in a dynamic and supportive environment with a team of experienced professionals.