Administrative Support Specialist

1 day ago

Belfast, United Kingdom Victim Support NI Full time

Job Title: Administrative and Support Officer

Location: Belfast

Job Type: Full-time

Salary: £22,308 per annum

About the Role:

We are seeking an experienced Administrative and Support Officer to join our team at Victim Support NI. The successful candidate will provide initial support to victims and witnesses of crime, as well as maintain effective administrative systems to support this engagement process.

Key Responsibilities:

  • Provide initial support to victims and witnesses of crime
  • Maintain effective administrative systems to support engagement process
  • Work as part of a team to deliver high-quality support to victims
  • Proven organisational skills in an office environment
  • Proven interpersonal skills, both verbal and written
  • Experience of dealing with confidential information
  • Experience of dealing sensitively with people in emotive situations
  • Proven record of valuing accuracy and attention to detail
  • Proficient in Microsoft Office packages
  • Experience of inputting data into an organisational case management system

Requirements:

  • 5 GCSE's / O' levels / Equivalent including English and Maths grade C or above with a minimum of one year's experience in the provision of an effective administration service in an office environment
  • Or five years' experience in the provision of an effective administration service in an office environment

Desirable Criteria:

  • Experience of dealing with clients who may be vulnerable after experiencing a traumatic event
  • Experience of addressing issues arising from working with the general public
  • Experience of operation in a Volunteering organisation
  • Knowledge of Northern Ireland Criminal Justice sector

What We Offer:

We offer a competitive salary and a supportive working environment. If you are a motivated and experienced Administrative and Support Officer, we would love to hear from you.

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