Course and Student Administration Coordinator

2 weeks ago


Kingston upon Thames, Greater London, United Kingdom Kingston University Full time

Job Summary

The Course and Student Administration Coordinator will provide efficient and effective administrative support for the day-to-day service delivery of degree apprenticeship, employer, and course team activities. This role will influence and impact planning procedures for the continuous improvement of Degree Apprenticeship processes.

Key Responsibilities

  • Provide hands-on operational support for all apprentices and course team activities, ensuring excellent service delivery at all times.
  • Build strong relationships and maintain professional contact with employers and their staff teams, ensuring swift and accurate communication.
  • Elevate enquiries from employers, staff, or external parties to ensure any concerns are addressed in a timely and professional manner.
  • Collaborate with the Course and Student Administration team to enhance the student experience through effective and responsive support.

About the Directorate

The Directorate for Students plays a vital role in the retention and success of students at Kingston University. By taking a holistic approach to the effective provision of services, we aim to enhance the student experience through support that is effective and responsive to their changing needs.

The Student Services team provides the University's first and second-line services for students, incorporating the Information Centre, Library and Learning Services, Specialist Course Support and Administration, Student Engagement and Student Life, Health and Wellbeing. Services are designed to be accessible and inclusive of all students, ensuring their enquiries are resolved quickly and support is available to enable them to fully engage with and succeed in their studies.

This role sits in the Course and Student Administration (CSA) team, which is part of the Directorate for Students supporting students throughout their lifecycle at Kingston University.



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