Medical Office Coordinator

2 weeks ago


Addlestone, Surrey, United Kingdom Reed Full time

We are seeking a dedicated and organized individual to join our team as a Patient Administrator at Reed. The successful candidate will be the first point of contact for patients, providing administrative support and ensuring a smooth and efficient experience for all visitors to the facility.

Key Responsibilities:
  • Greet patients and visitors in a courteous and professional manner.
  • Schedule and confirm patient appointments, surgeries, and medical consultations.
  • Manage patient records and ensure that all information is accurate and up to date.
  • Handle patient inquiries in person, online, and via telephone, providing information and assistance.
  • Process billing and insurance claims and take payments for services.
  • Coordinate with healthcare professionals to ensure optimal patient care.
  • Maintain confidentiality of all patient information in accordance with privacy laws and facility policies.
Requirements:
  • Proven experience as a Patient Administrator or similar administrative role in healthcare.
  • Excellent organisational and time-management skills.
  • Strong communication and interpersonal abilities.
  • Proficiency in using healthcare software and patient management systems.
  • Familiarity with medical terminology and healthcare procedures.
  • Ability to multitask and handle a fast-paced environment.
  • A compassionate and patient-focused approach.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional development and training.
  • Supportive and collaborative work environment.


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