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Lead Operations Coordinator
3 months ago
Exciting Opportunity for a Team Leader
We are thrilled to announce a remarkable opportunity for a Team Leader to become a vital part of our dynamic team.
Role Overview
The successful candidate will collaborate closely with our Senior Operations Manager, overseeing the daily activities of our organization. This role is essential in ensuring exceptional customer service by facilitating the timely departure of Ambulance Care Assistants from the base.
Key Benefits
- Annual salary of £25,116
- 20 days of annual leave plus 8 bank holidays
- Life Assurance coverage of £5,000 for peace of mind
- Access to 24/7 online and telephone GP consultations
- Second opinion medical support available
- Cash-plan benefits for health-related expenses
- Unlimited consultations for mental health support
- Unlimited physiotherapy consultations
- Legal advice on various domestic issues
- Financial guidance for retirement and tax planning
- Long Service Recognition Scheme for dedicated employees
- Values-based Internal Recognition Scheme with financial rewards
- Refer a Friend scheme with financial incentives
- Support for local communities through the EMED foundation
- Paid holiday entitlement
- Pension Scheme participation
- Uniform provision
- Employee Assistance Programme for health and wellbeing
- Flu vaccination campaigns during Autumn/Winter
Responsibilities
- Performance Management: Ensure outstanding customer service by managing the timely departure of Ambulance Care Assistants.
- Compliance Oversight: Assist in conducting regular Health and Safety checks to maintain compliance.
- Fleet Coordination: Work with the Fleet supervisor to ensure vehicle readiness and safety.
- Data Management: Maintain accurate employee records for payroll and leave management.
- KPI Support: Collaborate with the Contract Manager to meet performance indicators.
- Team Management: Conduct reviews for Ambulance Care Assistants as per company policy.
- Training Delivery: Provide training and assessments to ensure high-quality patient service.
Candidate Profile
- Proven ability to build effective relationships with colleagues and stakeholders.
- Experience in management or supervisory roles.
- Strong communication skills, both written and verbal.
- Highly organized with a track record of meeting deadlines.
- Possession of a full valid UK driving license with minimal penalty points.
Our Values
We are committed to a collaborative, agile, reliable, and empowered work environment, striving to meet the needs of our patients and communities.
About EMED Group
As the largest Patient Transport and Care Partner to the NHS, EMED Group is dedicated to enhancing the health and wellbeing of local communities through our comprehensive transport services.
