Customer Support Specialist
4 weeks ago
Call Centre Representative
Location:
Gateshead
Salary/Hourly Rate:
£11.62
Job Type:
Temporary to permanent for suitable candidatesWorking Hours/Days:
8 hours between 8am and 8pm Monday to Sunday (including weekends)
HR GO Recruitment is looking for a motivated and enthusiastic individual to fill the role of Customer Service Advisor within a customer-focused organization.
The successful candidate will demonstrate exceptional customer service skills, the ability to work autonomously as well as collaboratively, and strong negotiation capabilities.
- Manage incoming calls in a professional and efficient manner
- Facilitate suitable payment arrangements through negotiation
- Process transactions over the phone securely
- Work collaboratively with colleagues while also being able to operate independently
- Self-driven and results-oriented
- Outstanding listening and verbal communication skills
- Prior experience in a dynamic office or call center environment
- Proven track record of delivering excellent customer service
If you meet the qualifications for the Customer Service Advisor position, we encourage you to explore this opportunity further.
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