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Customer Engagement Specialist
2 months ago
Are you a customer-focused, technology-driven professional with a flair for sales? If you excel in a vibrant and fast-moving setting, we invite you to explore an exciting opportunity with Dynamick Limited, a Vodafone UK franchise partner, as a Customer Engagement Specialist.
Key Responsibilities:
Interact with customers in a welcoming and professional manner, delivering outstanding customer service.
Identify customer requirements and suggest appropriate Vodafone products and services.
Exhibit comprehensive knowledge of Vodafone's offerings, plans, and promotions.
Support customers with device setup, troubleshooting, and technical assistance.
Achieve and surpass sales objectives to enhance the store's performance.
Ensure a tidy and organized retail environment.
Essential Qualifications:
Prior experience in retail sales or customer service is advantageous.
Exceptional communication and interpersonal abilities.
Strong analytical skills and a proactive attitude towards customer inquiries.
Tech-savvy with a solid understanding of mobile technology and devices.
Capability to thrive in a fast-paced, target-oriented atmosphere.
Willingness to work flexible hours, including weekends and evenings as necessary.
Benefits:
- Attractive starting salary of £23, with performance-related bonuses and commission opportunities.
- Unlimited Bonus & Commission Structure
- Regular incentives for sales achievements
- Company pension plan
- Exclusive access to a virtual UK-based GP available 365 days a year.
- Comprehensive training and continuous development prospects.
- Generous employee discount on Vodafone products, applicable to friends and family.
- A fun, inclusive workplace with a supportive management team.
- Career advancement opportunities for motivated individuals.
