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Customer Support Specialist

2 months ago

Gateshead, Gateshead, United Kingdom HR GO Recruitment Full time
Job Title:
Call Centre Representative

Location:
Gateshead

Salary/Hourly Rate:
£11.62
Job Type:
Temporary to be permanent for suitable candidatesWorking Hours/Days:
8 hours between 8am and 8pm Monday to Sunday (including weekends)


HR GO Recruitment is looking for a motivated and energetic individual to fill the role of Customer Service Advisor within a customer-focused organization.


The successful candidate will demonstrate exceptional customer service capabilities, possess the ability to work autonomously as well as collaboratively, and exhibit strong negotiation skills.

Key Responsibilities of the Customer Service Advisor:
  • Manage incoming calls in a professional and efficient manner
  • Facilitate suitable payment arrangements through negotiation
  • Process payments securely over the phone
  • Work effectively with colleagues while also being able to operate independently
Key Requirements of the Customer Service Advisor:
  • Driven and results-oriented
  • Outstanding listening and verbal communication skills
  • Prior experience in a dynamic office or call center environment
  • Proven track record of delivering excellent customer service

If you are interested in the Customer Service Advisor position in Gateshead, please proceed with the application process for immediate consideration.

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